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O’Neil Digital Solutions launches ONEsuite version 4.0

MartechView Editors -
The AI-powered platform elevates customer communication and experience management to unprecedented levels. O’Neil Digital Solutions, a provider of customer experience and communication solutions, announced the...
News

Deltapath revolutionizes CX in Cooperation with Zendesk, Inc

MartechView Editors -
Zendesk customers can now benefit from integrated telephony within their Zendesk Dashboard Deltapath, a Unified Communications (UC) company, announced the launch of its Deltapath Talk...
People

Marketers Who Engage in the OTT Industry Have Tremendous Opportunities

Khushbu Raval -
With over 30 years of experience in the sports, digital and media industry, Rick Allen, CEO of ViewLift discusses how fan experience is changing...
News

Spike unveils Magic AI

MartechView Editors -
Spike, the team chat and email service, unveiled Magic AI, an AI-driven communications assistant redefining business messaging.  By merging human creativity and artificial intelligence, Magic...
People

AI is The Competitive Edge You Need, Says Rodger Werkhoven of OpenAI

Anushka Pandit -
Rodger Werkhoven, Independent Creative Director at OpenAI and Executive Creative Director at iO discusses the role of Generative AI in the marketing industry. OpenAI continues...
News

Broadvoice introduces CXHub

MartechView Editors -
Businesses can now connect with pre-vetted outsourcing providers to meet their staffing needs Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS)...
News

Rebrandly Partners with MessageBird

MartechView Editors -
The integration between Rebrandly and MessageBird works across SMS, email, and WhatsApp channels. Rebrandly, a provider of link management solutions, has partnered with MessageBird, a...
Customer Service

The Golden Ticket of Customer Service, Please

Kumar Gandharv -
Beyond serving as a means for customer support representatives to log calls, ticketing systems expedite call handling, reducing wait times for routing tickets to...
Customer Service

5 Best Practices for Ultimate CX

Ron Kaufman -
The ultimate goal is to consistently deliver extraordinary customer experiences that attract and retain loyal customers while driving business growth. Your customers have always been...
News

Steve Madden Names January Digital as its Digital Agency of Record

MartechView Editors -
January Digital will be responsible for developing and executing Steve Madden's digital media strategy and investment. Steve Madden, a leading designer and marketer of fashion-forward...
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