Google Duplex is a technology that allows your Google Assistant to make natural phone calls on your behalf, completing tasks like scheduling appointments or getting business hours without you ever having to pick up the phone. 

• Sounds natural, sounds real: It uses AI to understand and respond to complex conversations, like booking a haircut next Friday at 4 PM. It even adds subtle pauses and “ums” to sound more human.

• Focused on specific tasks: Duplex thrives in controlled environments like scheduling appointments. However, it can’t handle open-ended conversations or complex requests.

• Built for transparency: Google is upfront about Duplex being an AI, putting businesses and users at ease.

How it works

• Advanced AI: Duplex is powered by a neural network trained on tons of anonymized phone call data, allowing it to understand the context and respond appropriately.

• Fast processing: It responds instantly to simple prompts like “hello” but uses faster, less accurate models for complex sentences to keep latency low.
• Human supervision: For new tasks, experienced operators guide Duplex in real time until it’s ready to fly solo.

Benefits

• Businesses: No need to change any practices or train staff. Reduce no-shows and answer questions about holiday hours (Duplex can even update Google with the info!).
• Users: Make appointments and get information hands-free through Google Assistant. Delegate tasks even when you’re offline or don’t speak the local language.

Availability

Duplex is being tested for restaurant reservations, hair salon appointments, and holiday hours with Google Assistant.

The future

Google Duplex is a step towards natural human-computer interaction, making day-to-day tasks smoother and more effortless. Who knows, maybe one day you’ll have Duplex book your dream vacation or chat with your doctor!

The post All You Need To Know: Google Duplex appeared first on MartechView.

 WPBeginner Growth Fund, the leading investment fund focused on WordPress businesses backed by Awesome Motive, announced that it has acquired an investment stake in Seahawk Media, a global WordPress services provider offering white-label WordPress development and marketing services geared towards small businesses.

 Over 1,000+ brands including DreamHost, GoDaddy, and numerous agencies partner with Seahawk to offer custom WordPress development, website maintenance & care packages, WordPress site migration, hacked website repair, and other services for their clients.

“The decision to invest in Seahawk was a no-brainer,” said Syed Balkhi, Founder and CEO of WPBeginner & Awesome Motive. “I wanted to offer a reliable WordPress Pro services partner to our SMB audience that can handle all their website’s technical needs at affordable prices while also offering our freelancer and WordPress agency audience a great solution to build recurring revenue by adding white-label services to their clients.

Over 25 million websites use Awesome Motive growth tools including OptinMonster, WPForms, MonsterInsights, AIOSEO, and others. WPBeginner Growth Fund’s investment in Seahawk will help unlock strategic synergy across the portfolio and further Balkhi’s mission of helping small businesses grow & compete with the big guys through superior growth tools and services.

“We’re excited to be a part of WPBeginner Growth Fund family and to work with Syed as he joins our board,” said Ryan James, co-founder and CEO of Seahawk Media. “WPBeginner has a strong history of helping top-tier WordPress companies accelerate their growth. It’s a perfect time for us to explore new horizons and take our companies to the next level.” Gautam Khorana, co-founder and COO of Seahawk Media also stated, “Our dev team already uses many Awesome Motive software solutions so it was a no-brainer for us to create closer strategic alignment here.”

The post WPBeginner Growth Fund Invests in Seahawk Media to Offer WordPress Services to Businesses appeared first on MartechView.