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Adtech
Attribution
Campaign Orchestration
Customer Data Platform (CDP)
Email Marketing
CX
Contact Center
Conversational AI
Customer Service
CX Metrics
Loyalty
Personalization and Privacy
People
Research
Playbooks
Reports
White Papers
What to Read Next
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Posts by Priya Subramani
Priya Subramani
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Priya Subramani, VP & GM for CX Business Unit at Freshworks
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Contact Center
8 Top Contact Center Metrics You Need to Track for Exceptional CX
July 9, 2024
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