Census Acquires Fulcrum, An AI-powered Growth Platform
Data activation leader Census acquires Fulcrum, an AI-powered growth platform. This unites real-time data and AI for smarter customer segmentation and personalized campaigns.
Thoughtful AI Secures $20M, Launches Human-capable RCM AI Agents
Thoughtful AI secures $20M and unveils the world's first human-like AI agents for healthcare revenue cycle management, boosting providers' efficiency and ROI.
QuestionPro Acquires Cmiles CX
QuestionPro strengthens its CX offerings by acquiring Cmiles CX. This integration brings real-time feedback and social media analysis for a holistic view of the customer journey.
EY Pulse: Gap Between AI Perception and Reality
EY's Consumer Products and Retail Executive Pulse reveals a gap between perceived and actual AI maturity. While many executives believe their companies are AI-advanced, investment and implementation lag behind. Supply chain and data remain key focus areas.
VTEX and VML Boost H Mart’s Online Grocery
H Mart, the largest Asian-American supermarket chain, has partnered with VTEX and VML to modernize its ecommerce platform. The new platform offers enhanced shopping experiences, improved efficiency, and greater control for the retailer.
Shoplazza’s New Engine Powers Cross-Border E-commerce
Independent websites are booming in the cross-border e-commerce landscape. Shoplazza's innovative platform empowers businesses to build and grow their online stores with ease, leveraging AI and advanced tools to thrive in the competitive market.
Stagwell’s Harris Poll Buys BERA for AI Boost
The Harris Poll, powered by Stagwell, acquires BERA to revolutionize brand management with AI-driven predictive analytics. This strategic move enhances Harris Quest's platform, offering clients unparalleled insights and data-driven decision-making.
HubSpot’s June 2024 Updates: Enhanced Workflows, Sales Boost
HubSpot's June 2024 update empowers managers and admins with better data management, automation, and workflow tools. Boost sales efficiency and streamline operations with the latest features.
Lucidea Announces SydneyDigital, the ILS for a Digital-First World
Lucidea rebrands SydneyEnterprise as SydneyDigital, offering a suite for managing both physical and digital library assets in a single platform.
Sharpen Revolutionizes Contact Centers with Usable AI Platform
Sharpen Revolutionizes Customer Service with Usable AI! Its easy-to-use AI platform empowers agents, boosts efficiency, and personalizes customer interactions.
