How Conversational AI is Revolutionizing Market Research
Read how Stravito Assistant, the next-gen GenAI tool, empowers users with a conversational approach, boosting efficiency and uncovering hidden trends in market research.
Generative AI...
The Top 10 CMOs Shaping the Texas Business Landscape
Uncover the top 10 CMOs leading the Texas business charge! These marketing mavericks are pushing boundaries, using data and tech to craft innovative campaigns...
“Automation Is Not the Goal, It Is Just a Tool,” Says...
What is the key to redesigning customer experiences in a changing world? Author and CX expert Olga Guseva shares insights on how to speak...
Contact Centers Should Focus on Upskilling Agents for Tier 2 Roles
Customer service expert Mike Aoki discusses the impact of Generative AI on Tier 1 support, new skills agents need, and the importance of human-centered...
Leveraging Data and Innovation to Drive Loyalty in Travel
Andy Hermo, Chief Commercial Officer at iSeatz, discusses travel loyalty, data security, and future industry trends. Discover how iSeatz personalizes experiences to drive customer...
Is Your Redemption Program Meeting Consumer Needs?
Arrivia's CMO Jeff Zotara discusses evolving consumer preferences in travel loyalty programs and Arrivia's innovative strategies for success, including flexible currencies and AI-powered tools.
Arrivia's...
What Happens After a Bad Experience
Explore the nuances of customer experiences with Moira Dorsey, Head of Qualtrics XM Institute. Learn about the impact of negative experiences on loyalty and...
Top 30 Women in Marketing: Innovation, Leadership, and Impact
Meet 30 extraordinary women who are redefining marketing! From brand storytelling to data mastery, these leaders are shaping the industry's future. Join us in...
TodayPay Reimagines Refunds: A Disruptive Approach to Financial Innovation
Explore TodayPay’s groundbreaking concept of Refunds as a Service and its impact on financial behaviors. Learn about their tailored MarTech stack, data-driven personalization, and...
Designing the Future: From Design Foundations to Disruptive Innovations
Design shaping future experiences with AI, VR, and human-centered approaches for intuitive and ethical tech.
In conversation with Raul Guillermo Amigo, a seasoned Experience and...
