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Martech

Brands Are Making ‘No AI’ Their Biggest Selling Point

Khushbu Raval -
From Starbucks retiring its NomadGo inventory AI to Dove's pledge against AI-generated images, brands are discovering that the most powerful marketing move in 2026 is being visibly, defiantly human.
Martech

Why the CMO Now Owns the Privacy Problem

Tilman Harmeling -
Data consent has moved off the legal team's desk and onto the CMO's desk. In the age of AI, how brands handle data is their brand strategy.
Martech

Are Brands Losing Credibility in the AI Era?

Daniela Bartoli -
As AI floods the internet with low-cost content, PR and marketing teams are being forced to rebuild trust through authenticity and transparency.
Featured Posts

Hyper-Automation Is Over. Agentic AI Is What Comes Next.

Anurag Gurtu -
From UiPath's 70% stock collapse to tightening VC appetite for workflow builders, the automation era is ending — and agentic systems are rewriting what comes after.
CX

E-commerce Doesn’t Have a Data Problem. It Has a Speed One.

Guru Hariharan -
CPG brands are drowning in data but losing ground to competitors who act on it faster. Agentic retail — AI that executes, not just analyzes — is becoming the new edge.
Adtech

Contextual Advertising: What It Is and Why It Matters

MartechView Editors -
As third-party cookies fade and privacy expectations rise, contextual advertising offers a durable alternative — reaching the right customer at the right moment without tracking them.
CX

AI Is Supercharging Returns Fraud. Retailers Are Behind.

Scott Gifis -
Fraudsters are using AI to doctor damage photos and fabricate proof of returns. At $77 billion in fraudulent claims annually, retailers can no longer afford to look the other way.
Email Marketing

The Death of Batch-and-Blast Email Marketing

Eleanor Hecks -
One in three emails never reaches the inbox. For marketers still relying on bulk tactics, the data is unambiguous: the old playbook is actively destroying returns.
Adtech

Why the Future of Advertising Is Built on Probability

Carsten Frien -
Precision was the promise. Scale, privacy, and fragmentation are making it obsolete. The marketers who adapt first will define what comes next.
People

The CIO Who Says Governance Can Actually Speed Up AI

Khushbu Raval -
Optimizely's CIO makes the case that responsible AI isn't a brake on innovation — it's the only thing that makes innovation last.
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