Price Drives Brand Switching; Loyalty Programs Fight Back
Salesforce reports price fuels brand switching. Retailers turn to loyalty programs (points, free shipping) to retain customers amid rising costs and experience concerns.
Fullstory Unleashes AI Agents for Deep Customer and Employee Insights
Fullstory launches StoryAI, powered by AI agents, for automated customer and employee insights. Plus, Workforce for digital experience optimization.
DV Partners with Roblox for Ad Quality and Performance Measurement
DoubleVerify (DV) integrates its media quality and performance solutions with Roblox, offering advertisers fraud prevention, viewability, and brand safety across its gaming inventory.
PathFactory and ZoomInfo: Personalized B2B Buyer Journeys
PathFactory integrates with ZoomInfo for real-time B2B visitor ID & dynamic content personalization. Turn anonymous traffic into leads.
Markmi Raises €1.1M for AI Markdown in Fashion Retail
Fashion tech startup Markmi secures €1.1M seed funding for its AI markdown assistant, boosting retailer revenue and margins.
Infosys and Formula E: AI Stats Center Revs Up Fan Engagement
Infosys and Formula E launch an AI-powered Stats Center with Infosys Topaz for data-driven insights and immersive fan experiences.
CleverTap + Infobip: Rich RCS Messaging for Engagement
CleverTap partners with Infobip to bring visually rich RCS messaging with two-way conversations, boosting customer engagement.
Atento: AI-Powered CX and EX Democratizes Tech Access
Atento leverages AI, automation for hyper-personalized CX/EX, democratizing advanced tech for businesses of all sizes.
aiOla’s Jargonic: Top Speech Accuracy for Enterprise
aiOla launches Jargonic, the most accurate speech-to-text solution for enterprise, outperforming rivals in benchmarks and real-world jargon.
Retail Data Survey: Flexibility and Security Top Priorities
MessageGears survey reveals retail brands prioritize flexible, secure customer data solutions for long-term success. Learn key findings now.
