IntelePeer Unveils Next-Gen Voice AI for Real-Time CX
IntelePeer launches next-gen voice AI with record-low latency, real-time speech processing, and enhanced customer experience for smarter, faster conversations.
FirstHive and Infogain Partner to Elevate CX with AI
FirstHive and Infogain team up to deliver AI-powered customer data solutions, driving hyper-personalized experiences and boosting engagement for enterprises.
ABB Robotics Taps Coveo AI to Power Smarter Commerce
ABB Robotics selects Coveo AI for Commerce to deliver smarter search, personalized experiences, and AI-driven insights through its Robotics One Customer Portal.
Spendesk Partners with Dust for Secure AI Assistants
Spendesk teams up with Dust to roll out secure, tailored AI assistants, enhancing productivity while ensuring compliance with European and UK data regulations.
Zappi Launches AI Agents for Product Concept Creation
Zappi unveils AI Concept Creation Agents to help brands turn early ideas into tested product concepts—fast, secure, and powered by data-driven insights.
Sitecore Launches AI Lab for Marketers with Microsoft
Sitecore’s AI Innovation Lab, built with Microsoft, helps marketers rapidly prototype AI solutions to streamline content and boost digital experience ROI.
Pepsi, Beckham Reunite for ‘Thirsty For More’
Pepsi teams up with David Beckham for a bold new global campaign that celebrates joy, passion, and doing what you love because it's never a waste.
AI Sparks a New Era in Customer Experience: Info-Tech
In its 2025 CX predictions, Info-Tech reveals how AI is transforming customer service with real-time support, personalization, and better agent experiences.
ABB Robotics Picks Coveo to Power AI Commerce Portal
ABB Robotics chooses Coveo to deliver AI search, personalization, and GenAI-powered answers for a smarter, more seamless digital commerce experience.
Smobi Taps Vonage to Power RCS for E-commerce Growth
Smobi partners with Vonage to deliver branded RCS messaging for E-commerce, boosting trust, engagement, and conversions with rich, interactive experiences.
