Amazon Tests AI Shopping and Health Chatbots
Amazon is testing AI-powered shopping and health assistants to enhance product discovery and medical guidance, expanding AI integration in e-commerce and healthcare.
AI-Powered Hark Insights Transforms Customer Feedback
Hark launches Hark Insights, an AI-driven platform that turns raw customer feedback into clear, actionable stories, helping brands uncover key themes instantly.
Adobe Unveils AI Agent Orchestrator for Marketers
Adobe's new AI Agent Orchestrator helps businesses manage AI agents for marketing, creative tasks, and personalized customer experiences with automation and insights.
United Cardholders Face Fee Hike for New Benefits
United Airlines and Chase are overhauling their co-branded credit card lineup, increasing annual fees while introducing new benefits like travel credits and memberships. They aim to boost card value despite a potential travel slowdown.
Mondelez’s CTV Campaign Achieves 10X Conversions, 12% New Buyers
Mondelez, Kargo, SmartCommerce & Attain redefine CTV advertising with seamless commerce integration, driving 10X conversions & 12% new buyers.
Meta Proposes Ad-Free Tier for EU Users
To address stricter EU privacy regulations, Meta Platforms proposes a subscription model for European users to access ad-free versions of Instagram and Facebook. Prices for mobile-only Instagram reach nearly $14/month.
Constructor Unveils AI-Powered Retail Media Suite to Boost Ad Performance
Constructor launches its Retail Media Suite, integrating AI-driven Sponsored Listings to enhance ecommerce ad relevance, engagement, and revenue without disrupting shoppers.
Stravito AI Adds Focus Mode, Snapshots, Multilingual Support
Stravito's AI Assistant gets Focus Mode for deep analysis, Snapshots for quick insights, and multilingual support, streamlining research workflows.
ServiceNow to Acquire Moveworks for $2.85B to Boost Agentic AI
ServiceNow acquires Moveworks, combining AI strengths for enhanced employee experiences and enterprise search. Aims to accelerate AI adoption across CRM and more.
Qualtrics Unveils Experience Agents: AI for CX and EX at Scale
Qualtrics launches Experience Agents, specialized AI to autonomously deliver exceptional customer and employee experiences across all channels.
