Talkdesk Deepens Microsoft Partnership for CX
Talkdesk integrates with Microsoft Teams and is now available in the Azure Marketplace, enhancing collaboration, AI automation, and customer experience efficiency.
OpenAI Launches ChatGPT Instant Checkout with Etsy
Users can now buy directly from Etsy and Shopify via ChatGPT, with seamless checkout and no extra fees for shoppers.
Eagle Eye Launches Smart Rewards for Real-Time Loyalty
Smart Rewards lets retailers deliver instant, personalized loyalty and incentives at checkout, scaling across channels with speed and precision.
Blazeo Launches Hybrid Voice AI for Faster, Smarter Calls
Blazeo Voice AI blends real-time conversational AI with live agents, delivering instant, empathetic, and scalable customer interactions across industries.
MartechView Joins Conversational AI & Customer Experience Summit as a Media...
The 4th Annual Conversational AI & Customer Experience Summit Europe will take place in Munich, Germany, on November 5-6, 2025. Discover the latest in AI-driven engagement, chatbots, and generative AI innovations.
Sprinklr Launches AI Tools to Elevate Customer Experience
Sprinklr unveils AI-native innovations like Copilot and AI Agents, empowering brands to deliver personalized, seamless, and scalable customer experiences.
Digital Identity Adapts as Alternatives Surge in 2025
ID5’s 2025 report shows 91% adoption of alternative IDs as advertisers embrace diverse strategies to tackle fragmentation and CTV challenges.
Appier Launches 8 AI Agents to Boost Marketing ROI
Appier introduces eight Agentic AI-powered tools to unify data, automate marketing, and deliver predictable ROI across the entire customer journey.
Taco Bell Taps New Leaders to Drive Global Expansion
Yum elevates Taco Bell execs to guide international growth, blending U.S. menu innovation, tech, and marketing strategies across global markets.
Netflix and AB InBev Toast to Global Partnership
Netflix and AB InBev team up for multiyear campaigns, live events, and co-branded promotions—blending streaming, culture, and beer experiences worldwide.
