Lee Kum Kee’s Spicy Twist: Targeting Gen Z
Lee Kum Kee is launching a new campaign to attract younger consumers with a "Sriracha-Cha Slide" remix and collaborations with rising artists.
Digital Economy Booms: Global Trends and Opportunities
Discover the latest trends in the global digital economy, including growth drivers, regional variations, and opportunities for businesses.
Paint Your Rent: Win Free Rent with Vitaminwater
Enter Vitaminwater's "Paint Your Rent" contest for a chance to win free rent and design services. Show off your creativity and embrace the #dopaminedecor trend.
Choice Hotels Revamps Agency Roster, Expands Reach
Choice Hotels is shaking up its agency lineup to bolster brand awareness and target a wider audience, including Gen Z and millennials. The company is also exploring new revenue streams through a loyalty program-powered media network.
Admiral Partners with The Trade Desk for Enhanced Visitor Authentication
Admiral integrates OpenPass into its VRM platform, enabling publishers to improve visitor authentication, personalize experiences, and drive ad revenue.
Pindrop Launches Pulse Inspect to Fight Deepfakes in Media
Pindrop's Pulse Inspect detects AI-generated speech in audio files with 99% accuracy, helping media outlets combat misinformation and protect their credibility.
86% of Shoppers Don’t Want In-store Voice Assistants
New PYMNTS Intelligence research reveals that while consumers embrace voice AI for online shopping, they prefer human interaction in physical stores.
Interactions Launches AI-powered Task Orchestration
Interactions introduces Task Orchestration, an AI-powered solution that automates customer service tasks, improves agent efficiency, and enhances customer satisfaction.
PolyAI Teams Up with AWS for Next-Gen Voice AI
PolyAI and AWS join forces to accelerate enterprise adoption of generative voice AI in contact centers. Leveraging Amazon SageMaker and Bedrock, PolyAI delivers lifelike voice assistants at scale.
Qualtrics Earns FedRAMP for AI-powered CX Analytics
Qualtrics achieves FedRAMP Moderate authorization for its conversational analytics and NLP capabilities, enabling federal agencies to harness AI for improved customer experiences.