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Q&A with Manu Pandey, VP of CX at Swiss Re

How Swiss Re is Navigating the Complex World of Reinsurance

Swiss Re is transforming the customer experience in reinsurance with innovative strategies, AI tools, and data insights in this interview with Manu Pandey.
Q&A with Amanda Cole, Chief Marketing Officer, Bloomreach

How AI Augments, Not Replaces, Human Marketing Skills, Says Amanda Cole

Amanda Cole, CMO of Bloomreach, shares how AI revolutionizes marketing, boosting productivity and addressing misconceptions about AI's role alongside marketers.
Future of Growth Marketing: Insights from Franciska Dethlefsen

Future of Growth Marketing: Insights from Franciska Dethlefsen

Franciska Dethlefsen, Senior Director of Growth Marketing at Amplitude, shares her expertise on user acquisition, PLG, and building successful growth teams.
Q&A with Chris O'Neill, CEO of GrowthLoop

GrowthLoop CEO Chris O’Neill on AI, Culture, and the Future of...

GrowthLoop's CEO, Chris O'Neill, shares his vision for the company's future, focusing on AI-powered marketing solutions, fostering a strong team culture, and leading the evolution of the CDP space.
Q&A with Brandon Khoo, Senior Product Manager at Amplitude

The Art of Balancing: Feature Depth vs. Differentiation

Discover how Brandon Khoo, Senior Product Manager at Amplitude, navigates the challenges of balancing feature depth, customer expectations, and platform stability while driving innovation in the fast-paced world of digital product management.
Q&A with Mao Gen Foo, Head of Southeast Asia at Qualtrics

How AI Can Enhance, Not Replace, Customer Experience

Human connection remains key for customer satisfaction despite automation. Learn how AI can empower staff, personalize support, and strengthen relationships.
Q&A with Jonathan Moran, Head of MarTech Solutions Marketing at SAS

Jonathan Moran on the Future of MarTech: AI, Data Privacy, and...

Jonathan Moran of SAS discusses two decades of MarTech advancements, AI ethics, and emerging trends shaping the future of digital marketing.
Q&A with James Ransome, Digital Transformation Director at Backbase

Customization vs. Efficiency: Can Banks Have Both in the Digital Age?

Traditional banks face disruption. Explore the five key trends shaping digital banking and how to navigate transformation for a seamless customer experience.
Q&A with Oleg Fomenko, Co-founder of Sweat Economy

How Sweat Economy Revolutionizes Customer Loyalty through Rewarding Physical Activity

Sweatcoin's journey continues with Sweat Economy! Oleg Fomenko explores Sweat Economy's vision: a "Movement Economy" that rewards movement with $SWEAT tokens.
Q&A with with Anthony Rotio, Chief Data Strategy Officer at GrowthLoop

Mastering First-party Data in a Privacy-focused Era

Explore how GrowthLoop, under the guidance of Anthony Rotio, is pioneering the transition to first-party data, enhancing customer segmentation, and addressing the challenges of data privacy in an insightful interview.

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