Marketers Who Engage in the OTT Industry Have Tremendous Opportunities
With over 30 years of experience in the sports, digital and media industry, Rick Allen, CEO of ViewLift discusses how fan experience is changing...
Customer Access Strategy is The Core That Shapes Technology
Brad Cleveland, a global customer strategy and management expert discusses the challenges of customer service and the necessary technological investments.
In the contact center industry,...
Are You Connecting Feedback To The Real Experience?
Debbie Braney, Glassbox's Vice President of Marketing, deciphers the customer feedback puzzle and delves into effective strategies for showcasing the impact of data-driven approaches...
AI is The Competitive Edge You Need, Says Rodger Werkhoven of...
Rodger Werkhoven, Independent Creative Director at OpenAI and Executive Creative Director at iO discusses the role of Generative AI in the marketing industry.
OpenAI continues...
