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Martech
Adtech
Attribution
Campaign Orchestration
Customer Data Platform (CDP)
Email Marketing
Mobile and App Marketing
CX
Contact Center
Conversational AI
Customer Service
CX Metrics
Loyalty
Personalization and Privacy
People
Research
Playbooks
Reports
White Papers
What to Read Next
Linkedin
Campaign Orchestration
How AI Became Amazon’s Secret Black Friday Engine
November 14, 2025
Adtech
Is Advertising Finally Trading Hype for Clarity?
November 13, 2025
Campaign Orchestration
GenAI Search Is Rewriting the Shopper’s Playbook
November 11, 2025
MARTECH
Campaign Orchestration
How AI Became Amazon’s Secret Black Friday Engine
November 14, 2025
Adtech
Is Advertising Finally Trading Hype for Clarity?
November 13, 2025
Campaign Orchestration
GenAI Search Is Rewriting the Shopper’s Playbook
November 11, 2025
Martech
Predictive AI Turns Marketing from Guesswork to Genius
November 7, 2025
WHAT TO READ NEXT
Omnisend, Triple Whale Unite to Clarify E-commerce Chaos
November 17, 2025
The $3 Trillion CX Crisis No Brand Can Ignore
November 17, 2025
Progress Unveils the First Truly Generative CMS
November 17, 2025
How AI Hands SMBs the Gift of Time—and Holiday Wins
November 17, 2025
CommerceClarity Bags €2.7M to Tame Retail’s Data Chaos
November 17, 2025
PEOPLE
People
Edition 3: Sharp Minds Decoding Tech’s Next Wave
October 1, 2025
People
Agile Marketers Win: Elizabeth Maxson on AI, Composability and Creativity
September 22, 2025
People
Is MarTech Headed for a Great Merger or Splintered Future? Scott Brinker Has Thoughts
September 4, 2025
People
How is AI Reshaping MarTech for a Privacy-First Future?
July 29, 2025
People
Ad Fraud’s Evolving Game: Is Your Platform Ready?
July 14, 2025
People
James Evans on Amplitude’s Bold AI Vision and Strategy
July 7, 2025
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CUSTOMER EXPERIENCE
Personalization and Privacy
Tariffs Test How Much Price Pain Shoppers Can Take
October 28, 2025
Personalization and Privacy
AI and the New Rules of Business Adaptation
October 27, 2025
CX
Customers Trust You, Not Your AI. Here’s Why.
October 6, 2025
Personalization and Privacy
Is the Future of Personalization About More Data, or Smarter Data?
September 29, 2025
ADTECH
Is Advertising Finally Trading Hype for Clarity?
November 13, 2025
Adtech’s New Secret Weapon: The IP Signal
October 31, 2025
The Future of Targeting Isn’t Audience or Contextual. It’s Quality.
October 13, 2025
The Canaries of Marketing’s AI Revolution
October 8, 2025
Is Agentic AI Turning Ads into On-Demand Services?
August 13, 2025
LOYALTY
Loyalty
The Treat Economy: How Small Luxuries Boost Retail Returns
September 23, 2025
Loyalty
Can AI in Retail Win Trust Before It Loses Customers?
June 20, 2025
Loyalty
Rewriting the Rules: Gen Z, Authenticity, and the Future of Loyalty
March 24, 2025
Loyalty
Personalized Travel Rewards: The Key to Customer Loyalty
October 15, 2024
Loyalty
From Legacy to LaaS: The Evolution of Loyalty Programs
July 30, 2024
Loyalty
Beyond Rewards: Redesigning Loyalty Programs for the Modern Customer
March 4, 2024
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