Featured Posts

Featured posts

CX Is Noisy. Human Connection Cuts Through

CX Is Noisy. Human Connection Cuts Through

An in-depth conversation with Adrian Swinscoe on CX myths, agentic AI, and why trust, outcomes, and human connection will define customer experience in 2026.
How Pharma Marketing Can Prove ROI—and Change Care

How Pharma Marketing Can Prove ROI—and Change Care

As scrutiny rises, pharmaceutical marketers are turning to data, AI and precision media to prove ROI—without losing sight of the physicians and patients they serve.
When Bad Data Breaks the Sales Pipeline

When Bad Data Breaks the Sales Pipeline

Bad data doesn’t just hurt marketing—it quietly sabotages sales, pipelines, and trust in GTM systems. Here’s why ghost leads keep winning.
Q&A with Kevin McNulty, Senior Director Product Marketing, Talkdesk

Human-in-the-Loop Isn’t a Crutch. It’s the Safety Net.

Talkdesk’s Kevin McNulty on why AI isn’t a magic fix for CX—and what real transformation will require in 2026 and beyond.
Marketing Stakeholders are Past the AI Fanfare. It's Time for Results

Part 1: Marketing Stakeholders are Past the AI Fanfare. It’s Time...

As AI hype fades into 2026, experts warn that marketing's edge lies in judgment, governance, and proof—not flashy tools. Brands must adapt or risk irrelevance amid commoditized content and opaque discovery.
Why 2025’s Sales Surges Left Retailers Short in 2026

Why 2025’s Sales Surges Left Retailers Short in 2026

Retail’s most significant events revealed a hard truth: promotions can’t convert demand without inventory—lessons for 2026 inside.
MartechView 2025 Contributors: Shaping the Future of Marketing

MartechView 2025 Contributors: Shaping the Future of Marketing

Join us in celebrating the industry’s brightest minds. Our 2025 contributors are here to guide you through the latest trends in marketing and CX, including generative AI and personalization.
Why Bad Data is Sabotaging Your GTM Strategy

Ghost Signals: Why Bad Data is Sabotaging Your GTM Strategy

Marketing’s biggest threat isn’t a lack of talent—it’s the "ghost signals" of flawed data. Discover why third-party intent is failing, how bot traffic is polluting your pipeline, and what it takes to stop sales from going rogue in the age of AI.
Can AI Fix the “Workslop” It Created?

Can AI Fix the “Workslop” It Created?

As AI floods brands with off-brand “workslop,” the fix may lie in AI itself. Meet guardian agents—the watchdogs keeping generative content clean and credible.
Go Global First: The Smarter B2B Growth Strategy

Go Global First: The Smarter B2B Growth Strategy

Why reinvent your business for new industries? Scaling what already works across global markets delivers faster, safer, more efficient B2B growth. Here's why.

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