This partnership enables NSA clients to transform the roles of their customer service staff into proactive “I know what you need” service consultants.
NSA Computer Exchange Corp (NSA) announced that it is now a referral partner of Conexiom, a Sales Order Automation SaaS provider that elevates the customer experience distributors deliver by turning emailed sales orders and invoices into automated digital transactions. This partnership enables NSA clients to transform the roles of their customer service staff into proactive “I know what you need” service consultants.
“NSA is proud to refer a provider like Conexiom to help our clients scale more profitably, differentiate on customer service, and eliminate transaction errors,” said Patrick VanPutte, NSA President, and COO. “The need to formalize our partnership was surfaced by existing mutual clients reporting on the great experiences they were getting from working with NSA and Conexiom together.”
John McNeil, Conexiom CEO, said, “We are excited that NSA has chosen Conexiom as a critical partner to help distributors increase margins and customer satisfaction by applying innovative technology to their order fulfillment and sourcing processes. Liberating staff to provide proactive service and sourcing support for their customers is critical to differentiate and win new business in today’s hyper-competitive environment.”
