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Saturday, April 11, 2026

AUTHOR NAME

Scott Gifis

Scott Gifis is the Chief Executive Officer at NoFraud. He is an experienced executive, investor, advisor, and board member with a proven track record of building and scaling successful companies globally, from those with near-zero revenue to those exceeding $100 million.

Protecting Loyal Customers From Your Own Return Policies

Retailers tightening return policies to combat $850 billion in annual losses may be solving the wrong problem — and alienating the loyal customers they can least afford to lose.

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