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Friday, May 29, 2026

AUTHOR NAME

Scott Gifis

Scott Gifis is the Chief Executive Officer at NoFraud. He is an experienced executive, investor, advisor, and board member with a proven track record of building and scaling successful companies globally, from those with near-zero revenue to those exceeding $100 million.

AI Is Supercharging Returns Fraud. Retailers Are Behind.

Fraudsters are using AI to doctor damage photos and fabricate proof of returns. At $77 billion in fraudulent claims annually, retailers can no longer afford to look the other way.

Protecting Loyal Customers From Your Own Return Policies

Retailers tightening return policies to combat $850 billion in annual losses may be solving the wrong problem — and alienating the loyal customers they can least afford to lose.

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