The launch of fdx will help merchants make more strategic logistics decisions from point of demand to delivery and returns, connecting the entire customer journey by offering end-to-end e-commerce solutions.
FedEx Corp. announced the launch of fdx, the first data-driven commerce platform that connects the entire customer journey, making it easier for companies to grow demand, increase conversion, optimize fulfillment, and streamline returns. FedEx is the only logistics company to connect the entire customer journey by offering end-to-end e-commerce solutions for businesses of all sizes – all in one platform.
FedEx Corp. President and CEO Raj Subramaniam, said, “FedEx is transforming into a digitally-led business powered by our extensive physical transportation network, leveraging our scale and insights from moving 15 million packages per day. Through fdx, we will enhance our longstanding relationships with merchants of all sizes to help them optimize and grow their businesses through digital intelligence.”
By providing data and insights that improve visibility and connected capabilities across the customer journey, fdx will help merchants make more strategic logistics decisions from point of demand to delivery and returns. The official launch of the platform is planned for fall 2024. The fdx platform is currently available as a private preview.
