Powered by HundredX data, the list recognizes the top 300 brands for customer experience based on over four million pieces of feedback on 3,100 businesses.
In partnership with Forbes, customer insights and strategy firm HundredX, Inc. announced the Customer Experience All-Stars 2024 list. Powered by HundredX data, the list recognizes the top 300 brands for customer experience based on over four million consumer feedback on 3,100 businesses during the past year.
“The Forbes Customer Experience All-Stars List powered by HundredX focuses on the overall result for the customer – arguably the most important indicator of future growth for the company,” says HundredX Founder and CEO Rob Pace. “Businesses that made this year’s list do a great job understanding the job customers are hiring them to do and setting the bar versus competitors.”
The 2024 Customer Experience All-Stars list is a part of Forbes’ ongoing partnership with HundredX to highlight brands in accordance with real customer feedback. Other Forbes’ lists powered by HundredX include Best Brands for Social Impact, Best Customer Service 2024, Customer Experience All-Stars 2023 and the Inaugural Halo 100.
