Movable Ink’s Da Vinci integrates with Adobe Journey Optimizer to deliver scalable personalized email content, boosting customer engagement, campaign success.
Movable Ink, the multi-channel personalized engagement platform, announced a new integration between Movable Ink Da Vinci and Adobe Journey Optimizer.
Da Vinci represents Movable Ink’s original dynamic email offering, curating content for individual recipients, including after the email is sent. Journey Optimizer is Adobe’s application for orchestrating personalized customer journeys across channels and devices.
The new integration. This integration will allow Da Vinci to apply customer engagement data in the Adobe Experience Platform to create personalized message content at scale.
The aim is to design, orchestrate, and execute relevant campaigns for each customer. In addition to raising campaign revenues through improved engagement, the integration is expected to save marketers time and manual effort in mapping content to emails for distribution.
The new integration joins existing integrations between Movable Ink and Adobe Campaign, expanding Da Vinci and including Movable Ink Studio, an offering that automatically generates personalized images.
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Why we care. On the one hand, past skepticism about 1:1 personalization seems to be fading. On the other hand, every consumer knows that it’s far from perfect as we field irrelevant emails, sit through irrelevant CTV advertising, and get invited to irrelevant events 500 miles away.
But consumers still want it (as long as it isn’t creepy), and the evidence suggests that it boosts engagement and, therefore, ultimately, conversions. That’s why we see steady product announcements that inch toward personalization.
