Optimizely expands its digital experience capabilities by acquiring NetSpring and launching Optimizely Personalization.
Optimizely signed a definitive agreement to acquire NetSpring, a data warehouse-native analytics platform. It also unveiled Optimizely Personalization, aimed at enhancing digital experiences. The latter announcement came today at the Opticon London event.
What NetSpring brings. As a digital experience platform, Optimizely’s leading offerings include a set of tools to create those experiences, including a CMS and product and content recommendation engines. It also offers experimentation capabilities, allowing users to test many variations on website placements, CTAs, etc.
As a data warehouse-native offering, NetSpring offers the potential to apply Optimizely’s experimentation and other capabilities to data residing in warehouses such as Amazon Redshift, Google’s BigQuery, Databricks, and Snowflake without the need to extract the data.
Optimizely Personalization. Optimizely research reports that 86% of executives are asking for better personalization features than are currently available. Optimizely is seeking to respond with its new Personalization offering, highlighting the following features:
- Contextual Bandits. Customizable algorithms that self-adjust to deliver relevant user experiences. The digital experience generated for each visit is optimized using machine learning to surface content based on visitor attributes.
- Edge Delivery. Faster page-load speeds with the digital experience enhanced before it reaches the user’s browser.
- Collaboration. Enhanced capabilities to manage collaborative experimentation.
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Why we care: Well, for one thing, contextual bandits are different from AI agents. The digital experience space continues to evolve, and Optimizely shows confidence in reaching into its pocket for the first time since the acquisitions of content management platforms Welcome and CDP Zaius in 2021.
Optimizely, a digital experimentation platform was acquired by Episerver in 2020. Episerver then rebranded its entire offering as Optimizely.