Patchworks raises £5M to advance its retail iPaaS platform, boost AI automation, and expand globally, helping brands sync data and scale faster.
Retail iPaaS provider Patchworks has closed a £5 million round to support its next phase of growth. The round was led by Gresham House Ventures, with growth lending from Palatine Growth Credit.
Retailers often operate fragmented systems that don’t communicate, leading to overselling, delayed or lost orders, peak-period bottlenecks, and heavy manual data entry across e-commerce, warehouses, and finance. These issues waste staff time and frustrate customers.
Patchworks addresses this by connecting e-commerce, ERP, POS, PIM, CRM, CDP, and fulfillment systems, ensuring that stock, orders, and customer data remain in sync. Prebuilt connectors and real-time flows enable retailers to adapt to market shifts, minimize peak failures, and resolve issues more quickly. Teams can pinpoint bottlenecks (e.g., where an order is stuck) and trigger actions without code, while a broad partner network across ERPs, warehouses, and couriers supports reliable delivery.
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A partner-first model powers growth, often described as its “flywheel”, that incentivizes technology and agency partners to refer and deliver at scale, providing global coverage and ensuring the product evolves with current retail tech needs. As enterprises transition away from rigid legacy systems, Patchworks is becoming a preferred option for connecting commerce and supporting composable, MACH-based stacks.
The new funding will advance the platform to help retailers respond more quickly to changing consumer behavior and market conditions. Ongoing AI investment will enable smarter automation, allowing LLMs to query Patchworks data and reduce manual work, thereby freeing teams to focus on growth. Patchworks also plans a North American expansion, which will strengthen support for global brands operating across regions.
