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AWS Adds Generative AI to Amazon Connect

MartechView Editors -
The new generative AI capabilities of Amazon Connect include Amazon Q in Connect, to assist agents with recommended responses and actions, helps understand customer...
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Alibaba International Announces Pilot Launch of Comprehensive AI Suite “Aidge”

MartechView Editors -
These models are trained on the company's deep insights into global ecommerce operations, allowing Aidge to enhance business performance and reduce costs for enterprises. Alibaba...
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