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Martech
Adtech
Attribution
Campaign Orchestration
Customer Data Platform (CDP)
Email Marketing
Mobile and App Marketing
CX
Contact Center
Conversational AI
Customer Service
CX Metrics
Loyalty
Personalization and Privacy
People
Research
Playbooks
Reports
White Papers
What to Read Next
Linkedin
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Customer service
Tag: customer service
CX
How CPG Leaders Used AI to Boost Prime Day Sales
August 20, 2025
News
Fast Food Becomes a Treat, Not Just a Cheap Bite
July 31, 2025
Customer Service
Vodafone’s Big Bet: Can Commercialized Shared Services Redefine Telco?
July 30, 2025
News
ServiceNow Powers Ferrari’s Real-Time Race Ops
July 10, 2025
News
Amplitude Acquires Kraftful to Power AI Insights
July 10, 2025
News
Shein and Temu Hit by Tariffs, US Sales Drop
July 7, 2025
News
Sephora Teams with Lyft for In-Store Beauty
July 3, 2025
News
Is Intercom’s AI CX Score the End of CSAT?
May 23, 2025
News
Airbnb Adds Services, Experiences in App Refresh
May 16, 2025
News
Sprinklr Powers Aramex’s Global AI CX Transformation
May 13, 2025
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