The announcement makes the Verint open platform available to Zoom customers through Zoom for the first time.
Zoom Video Communications is launching the ISV Exchange...
EngageSmart is being acquired by an affiliate of Vista Equity Partners for $4 billion.
EngageSmart, a provider of vertically tailored customer engagement software and integrated...
The release includes an AI-based guided program creation for enablement programs
Mindtickle released capabilities to streamline workflows for revenue organizations. These include artificial intelligence-guided program...
Zendesk customers can now benefit from integrated telephony within their Zendesk Dashboard
Deltapath, a Unified Communications (UC) company, announced the launch of its Deltapath Talk...
Glia's technologies are now integrated into Lumin's online banking platform.
Glia, a provider of digital customer service, phone, and automated self-service on a single platform,...
Softeon introduces its next-generation composability tools and warehouse management system solution updatesÂ
Softeon, a tier-1 warehouse management system (WMS) provider focused on optimizing warehouse and...
Beyond serving as a means for customer support representatives to log calls, ticketing systems expedite call handling, reducing wait times for routing tickets to...
With Generative Actions, companies can build third-party integrations using plain language, without code, for automated responses to customer inquiries based on multiple sources of...
The ultimate goal is to consistently deliver extraordinary customer experiences that attract and retain loyal customers while driving business growth.
Your customers have always been...
