iCoupon partners with Navitaire to provide digital, contactless vouchering, enhancing airline efficiency and customer experience during flight disruptions.
iCoupon, the global leader in intelligent vouchering solutions, has entered a partnership with Navitaire, an Amadeus company. The partnership facilitates Navitaire’s airline customers’ use of iCoupon’s integrated digital and contactless vouchering technology, eliminating the need for paper vouchers and cumbersome manual processes in the event of flight disruption.
This collaboration will enable Navitaire to introduce iCoupon’s technology to its network of low-cost and hybrid airline carriers, thereby enhancing its service offerings.
Navitaire, known for its innovative solutions for low-cost and hybrid carriers, provides a comprehensive suite of services including reservations, ancillary sales, loyalty, and revenue management. The company’s open platform architecture allows seamless integration with various partners, ensuring customers can leverage the latest technological advancements without extensive development efforts.
This partnership with iCoupon is a testament to Navitaire’s commitment to enhancing operational efficiency and customer satisfaction through strategic collaborations.
The new deal follows the success of iCoupon’s existing collaboration with Amadeus since 2020, building on the natural synergy between the organizations.
CEO of iCoupon, Richard Bye said, “We are very excited about our partnership with Navitaire. With the demand for seamless travel experiences continuing to rise, airlines seek to optimize their systems and services to stay competitive, and we are uniquely positioned to help them achieve this by delivering streamlined, efficient solutions tailored to their needs.”
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David P. Evans, CEO, Navitaire, also applauded the iCoupon partnership and integration with the Navitaire Airline Platform. “Our new partnership with iCoupon means our customers can access seamless digital and contactless vouchering technology without additional integration development. The iCoupon integration enhances Navitaire’s service offerings, helping our customers experience more efficient and streamlined operations.”
iCoupon works with partners worldwide, and more than 190 airlines, 280 airports, and 2,500 retail units are currently benefiting from its hassle-free solutions.
