-1.7 C
Casper
Wednesday, April 29, 2026
Search.....

CATEGORY

People

People

“Automation Is Not the Goal, It Is Just a Tool,” Says Olga Guseva

Khushbu Raval -
What is the key to redesigning customer experiences in a changing world? Author and CX expert Olga Guseva shares insights on how to speak...
People

Contact Centers Should Focus on Upskilling Agents for Tier 2 Roles

Khushbu Raval -
Customer service expert Mike Aoki discusses the impact of Generative AI on Tier 1 support, new skills agents need, and the importance of human-centered...
People

Leveraging Data and Innovation to Drive Loyalty in Travel

Khushbu Raval -
Andy Hermo, Chief Commercial Officer at iSeatz, discusses travel loyalty, data security, and future industry trends. Discover how iSeatz personalizes experiences to drive customer...
People

Is Your Redemption Program Meeting Consumer Needs?

Khushbu Raval -
Arrivia's CMO Jeff Zotara discusses evolving consumer preferences in travel loyalty programs and Arrivia's innovative strategies for success, including flexible currencies and AI-powered tools. Arrivia's...
People

What Happens After a Bad Experience

Khushbu Raval -
Explore the nuances of customer experiences with Moira Dorsey, Head of Qualtrics XM Institute. Learn about the impact of negative experiences on loyalty and...
People

Top 30 Women in Marketing: Innovation, Leadership, and Impact

Khushbu Raval -
Meet 30 extraordinary women who are redefining marketing! From brand storytelling to data mastery, these leaders are shaping the industry's future. Join us in...
People

TodayPay Reimagines Refunds: A Disruptive Approach to Financial Innovation

Khushbu Raval -
Explore TodayPay’s groundbreaking concept of Refunds as a Service and its impact on financial behaviors. Learn about their tailored MarTech stack, data-driven personalization, and...
People

Designing the Future: From Design Foundations to Disruptive Innovations

Khushbu Raval -
Design shaping future experiences with AI, VR, and human-centered approaches for intuitive and ethical tech. In conversation with Raul Guillermo Amigo, a seasoned Experience and...
Featured Posts

Using AI and Data to Personalize, Not Invade

Khushbu Raval -
Marie-Lou Penin, Head of Marketing at DanAds, discusses her journey in global marketing, DanAds' recent achievements, and the evolving landscape of advertising strategies. Marie-Lou Penin...
People

Cracking Tomorrow’s CX Code

Khushbu Raval -
Data-driven marketing secrets: Decode customer journeys, understand data governance, and overcome cultural hurdles for a customer-centric future. Lisa Loftis, Principal Product Marketer at SAS, boasts...
1...5678Page 6 of 8

Latest posts

MartechView is the media platform owned by Vibe Media Corporation. The brand, logo and its content is copyright. All rights reserved. Redistribution or reproduction in part or all of the content in any form is subject to terms and conditions. While sharing, quoting and using the data from the website, users must acknowledge MartechView as the source of the material. For more details read our Privacy Policy.

Quick Links

Popular Category

Editor's Picks