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Martech
Adtech
Attribution
Campaign Orchestration
Customer Data Platform (CDP)
Email Marketing
Mobile and App Marketing
CX
Contact Center
Conversational AI
Customer Service
CX Metrics
Loyalty
Personalization and Privacy
People
Research
Playbooks
Reports
White Papers
What to Read Next
Linkedin
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Contact center
Tag: contact center
News
NiCE Acquires Cognigy to Advance AI-Driven CX
September 9, 2025
News
Natterbox AI Boosts Contact Centers
July 15, 2025
People
Edition 2: Sharp Minds Decoding Tech’s Next Wave
July 1, 2025
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Krisp Unveils Real-time Voice AI for Call Centers
June 11, 2025
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8×8 CPaaS API Interactions Surge 43% on AI Demand
March 19, 2025
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OutboundIQ Launches Pulse: Real-Time Contact Center Insights
November 19, 2024
News
itel Opens New Facility in Belize City
September 10, 2024
News
Glance Partners with Five9 for Guided CX
August 26, 2024
News
Zoom Lands Largest-Ever Contact Center Deal
August 26, 2024
News
8×8 Thrives in Midmarket CCaaS with 35% YoY Growth
August 26, 2024
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