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Sunday, October 11, 2026

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contact center

Mindtickle enhances its products with AI

The release includes an AI-based guided program creation for enablement programs Mindtickle released capabilities to streamline workflows for revenue organizations. These include artificial intelligence-guided program...

Radish launches Free ChoiceView Lite for Amazon Connect

With this release, ChoiceView Lite is now available at no charge. Pro versions are also provided. Radish Systems, a telephony software and professional services company,...

Talkdesk adds Generative AI

Companies can now make agents more efficient and effective with real-time generative knowledge Talkdesk, a contact center systems provider, has integrated generative artificial intelligence within...

Cresta named a leader for Enterprise Coaching, 2024

Cresta is identified for strengths in omnichannel, real-time coaching, and more. Cresta, a provider of Generative AI for intelligent contact centers, has been acknowledged by...

Broadvoice introduces CXHub

Businesses can now connect with pre-vetted outsourcing providers to meet their staffing needs Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS)...

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