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Martech
Adtech
Attribution
Campaign Orchestration
Customer Data Platform (CDP)
Email Marketing
Mobile and App Marketing
CX
Contact Center
Conversational AI
Customer Service
CX Metrics
Loyalty
Personalization and Privacy
People
Research
Playbooks
Reports
White Papers
What to Read Next
Linkedin
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Customer Experience (CX)
Tag: Customer Experience (CX)
News
Soundtrack Technologies Buys Tunify and Ambie
February 9, 2026
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Inside Super Bowl LX: How Top Brands Played to Win
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Part 4: The Future of Marketing Isn’t Smarter Tools — It’s Smaller Human Teams
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Pepsi Revives the Challenge in Super Bowl Ad Showdown
February 3, 2026
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Loyalty Programs Now Claim Half of Marketing Budgets
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Crocs Debuts New Brand Platform for a Gen Z Era
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Consumers Growing More Comfortable With AI, Study Finds
February 3, 2026
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Creator-Led Brand CYKLAR Makes Sephora Debut
February 2, 2026
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Applebee’s Revives $100 Date Night Pass for 2026
February 2, 2026
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Affluent Americans Now Drive U.S. Luxury Travel
January 29, 2026
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