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Friday, June 26, 2026

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NICE

Tata Communications, NICE Partner to Deploy AI in Contact Centers Globally

Tata Communications and NICE team up to merge Kaleyra and CXone Mpower, creating AI-driven, hyper-personalized customer experiences across 190+ countries.

NiCE Acquires Cognigy to Advance AI-Driven CX

NiCE finalizes its acquisition of Cognigy, uniting two AI leaders to deliver smarter, faster, and seamless customer experiences through its CXone Mpower platform.

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