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Monday, April 27, 2026
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Qualtrics

The $3 Trillion CX Crisis No Brand Can Ignore

Qualtrics finds that poor experiences put nearly $3 trillion in global sales at risk. With 47% of bad moments resulting in cut spending, brands must treat CX as a financial strategy, not just fluff.

Qualtrics, Stanford Use AI to Transform Patient Care

Qualtrics and Stanford Health Care launch AI agents to ease care team burdens, deepen patient trust, and drive better health outcomes.

Ipsos and Qualtrics Launch Self-Guided CX Tool on XM

Ipsos debuts its Forces of CX solution on Qualtrics XM Marketplace, offering self-guided tools to benchmark, analyze, and elevate customer experience strategies. 

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