Click Labs buys Evermile to enhance AI-driven automation for small retailers, simplifying operations from delivery to customer engagement globally.
Click Labs Inc., a SaaS provider specialising in logistics and hyperlocal commerce, has announced the acquisition of Evermile, a London- and Tel Aviv-based AI platform that automates retail operations for SMEs. Financial terms were not disclosed.
Evermile’s AI software will complement Click Labs’ existing tools, such as Tookan, JungleWorks, Yelo, and Hippo, by automating front- and back-office retail workflows, from order prep and delivery to SLA tracking and customer engagement.
As AI transforms the e-commerce landscape, small and mid-sized retailers face increasing pressure to keep up with rising customer expectations and operational complexity without the resources of large retail chains. Traditional enterprise solutions are often too complex or expensive, leaving SMEs with a growing technology gap.
“We built Evermile to close the technology gap for independent retailers,” said Omer Goldschmidt, co-founder and CEO of Evermile.
“Our mission has always been to help small teams compete at the highest level, without needing complex, expensive tools or large teams. By joining Click Labs, we can take that mission globally across more markets, verticals, and delivery models.”
Evermile’s platform acts as a “virtual operations manager,” handling up to 70 percent of SMEs’ daily workflows. It uses proprietary AI agents and orchestration engines to automate processes like delivery routing, support resolution, SLA monitoring, and personalised marketing. Since launching in 2023, the company has garnered clients including UK retailers Ottolenghi, CakeBox, and Paul’s Bakery.
The move mirrors a broader wave of consolidation in the retail and logistics tech sectors. Recent transactions in this space include DoorDash’s acquisition of SevenRooms, Uber’s investment in Trendyol, and GlobalE’s purchase of ReturnGO, all of which aim to streamline fragmented retail workflows into unified ecosystems.
“Evermile brings exceptional technology, deep operational expertise, and a platform that merchants love,” said Samar Singla, CEO of Click Labs. “Together, we’ll help retailers simplify operations, deliver seamless experiences, and grow smarter in a demanding market.”
Click Labs says Evermile will continue to operate as a standalone brand in the short term. Its AI-driven capabilities will gradually be integrated into the company’s suite of products, which will be deployed across Click Labs’ core markets in North America, Europe, the Middle East, and APAC.
