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Customer Service
CX Metrics
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Posts by Chandni U
Chandni U
13 POSTS
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Assistant Editor
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Martech
Brand Profile: Buffer – From Startup Rollercoaster to Social Media Leader
April 1, 2024
People
Service in US Call Centers Need a ‘Ring’ of Greater Improvement
January 4, 2024
People
In Conversation with Inclusive Marketing Strategist Michelle Ngome
December 29, 2023
Featured Posts
Taming Martech in 2023: Insights from Brinker and Riemersma
December 15, 2023
People
Top US Contact Center Experts Reshaping Customer Service
December 8, 2023
Personalization and Privacy
You Need To Get Personal. How Else Can You Increase Loyalty?
December 6, 2023
Customer Data Platform (CDP)
Top 15 Customer Data Platforms in the US
December 1, 2023
CX Metrics
Mastering LTV: Data Analytics and Attribution
November 30, 2023
People
New York’s Top 20 CMOs: Spearheading Martech Strategies in Leading Brands
November 17, 2023
CX
What’s New On The CX Book Shelf?
November 15, 2023
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