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Fabrice Martin

Fabrice is the Qualtrics Chief Product Officer - Discover, Customer Care, and is responsible for the vision, roadmap and go-to-market strategy for Qualtrics XM Discover and Customer Care and Frontline buyers. Prior to Qualtrics, he was the Chief Product Officer at Clarabridge. Fabrice brings more than two decades of experience launching new products and business applications focused on solving large, complex analytical problems and delivering valuable insights.
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Contact Center

Conversational Analytics Fuel Responsive, Adaptive Contact Centers

Fabrice Martin -
Conversational analytics will transform contact centers by enabling companies to act immediately on insights from every interaction.

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