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Friday, July 3, 2026

AUTHOR NAME

Khushbu Raval

Khushbu Raval is a Senior Correspondent and Content Strategist at Vibe Media Group, specializing in AI, Cybersecurity, Data, and Martech. A keen researcher in the tech domain, she transforms complex innovations into compelling narratives and optimizes content for maximum impact across platforms. She's always on the hunt for stories that spark curiosity and inspire.

Mastering First-party Data in a Privacy-focused Era

Explore how GrowthLoop, under the guidance of Anthony Rotio, is pioneering the transition to first-party data, enhancing customer segmentation, and addressing the challenges of data privacy in an insightful interview.

How Conversational AI is Revolutionizing Market Research

Read how Stravito Assistant, the next-gen GenAI tool, empowers users with a conversational approach, boosting efficiency and uncovering hidden trends in market research. Generative AI...

The Top 10 CMOs Shaping the Texas Business Landscape

Uncover the top 10 CMOs leading the Texas business charge! These marketing mavericks are pushing boundaries, using data and tech to craft innovative campaigns...

“Automation Is Not the Goal, It Is Just a Tool,” Says Olga Guseva

What is the key to redesigning customer experiences in a changing world? Author and CX expert Olga Guseva shares insights on how to speak...

Contact Centers Should Focus on Upskilling Agents for Tier 2 Roles

Customer service expert Mike Aoki discusses the impact of Generative AI on Tier 1 support, new skills agents need, and the importance of human-centered...

Leveraging Data and Innovation to Drive Loyalty in Travel

Andy Hermo, Chief Commercial Officer at iSeatz, discusses travel loyalty, data security, and future industry trends. Discover how iSeatz personalizes experiences to drive customer...

Understanding Composable Tech Stack

Google Cloud Next '23 spotlights composable tech stacks - the future of agile business applications built from modular components for faster development and innovation. Google...

Is Your Redemption Program Meeting Consumer Needs?

Arrivia's CMO Jeff Zotara discusses evolving consumer preferences in travel loyalty programs and Arrivia's innovative strategies for success, including flexible currencies and AI-powered tools. Arrivia's...

The Evolution of the Contact Center to Knowledge Center

Frustrated with long hold times and scripted responses? Learn how contact centers evolve into knowledge centers, empowering customers and agents for a better service experience.

How Can Businesses Adapt to Changing Market Conditions?

A drastic reduction in media spending can decrease market visibility, resulting in a lower share of voice and, ultimately, a smaller market share. We...

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