MartechView 2024 Contributors: Shaping the Future of Marketing

is a senior product manager at Amplitude, where she focuses on helping companies adopt product intelligence to ultimately build better products. She was previously a product manager at Dropbox, driving revenue growth through continuous experimentation and optimization.

Article: The Role of Product Analytics in Shaping Business Decisions

created the Conversation Operating System, an AI-powered method to solve the B2B pipeline crisis affecting most companies today. With over three decades of sales experience spanning three continents, Abbott has built and transformed businesses, leading them to multi-million-dollar success. A health enthusiast, golf lover, and proud dog dad to six Miniature Dachshunds, he now lives in Portugal, sharing his expertise through his community, “Walking Digital Corridors.” 

Article: How Martech Businesses Can Win Over Buyers with Impactful Messaging

is the Chief Marketing Officer at Bloomreach, driving personalized e-commerce growth through innovative SaaS solutions. With 20+ years in B2B SaaS marketing, she specializes in building high-performing teams, global strategies, and customer-centric solutions. As an Executive Board Member at the MACH Alliance, she champions open enterprise tech ecosystems. Passionate about AI, data-driven marketing, and mentorship, Amanda empowers teams to drive growth and innovation.

Article: How AI Augments, Not Replaces, Human Marketing Skills, Says Amanda Cole

is an accomplished PR professional, business consultant, and mentor with over 15 years of experience crafting and executing impactful communication strategies. As an Account Director at Sherpa Communications, she specializes in B2B sectors like technology, fintech, and healthcare, supporting businesses across the MENA region. Golovatenko mentors startups and SMEs, offering expert scaling, reputation management, and audience engagement guidance. She is passionate about driving growth and collaborates with organizations like in5 and TiE Dubai to empower entrepreneurs and businesses.

Articles: AI Revolution: How Businesses are Leveraging it for Success; Unveiling Tomorrow’s PR Scene: 2024’s Defining Trends

Andreas Hassellöf is the Founder and CEO of Ombori, a leading provider of smart retail and IoT solutions that transform customer experiences. With a background in digital innovation and entrepreneurship, Hassellöf is passionate about leveraging technology to create seamless, interactive, and efficient retail environments. Under his leadership, Ombori has partnered with global brands to redefine in-store engagement and operational efficiency. A thought leader in smart retail, Andreas is dedicated to shaping the future of the connected customer journey.

Article: The Personalization Revolution: Compliance and Customer Delight in the Age of AI

Andy Hermo, Chief Operating Officer at iSeatz, brings over 30 years of leadership in travel, hospitality, consumer goods, and financial services. With expertise in commercial strategy, Andy drives enterprise growth, customer satisfaction, and innovation. Previously, he held key roles at Sabre Hospitality Solutions, Hudson Crossing, and GE. Hermo holds a BS from Northeastern University and an MBA from Emory University’s Goizueta Business School.

Article: Leveraging Data and Innovation to Drive Loyalty in Travel

Ann Neir, Senior VP of Revenue Operations & Strategy at 6Sense, specializes in scaling go-to-market organizations across EMEA, APAC, and the Americas. With experience driving growth through analytics, enterprise planning, and readiness for IPOs, she helps revolutionize B2B revenue creation. Neir has held key roles at Cloudera, Mindtickle, Glassdoor, and more and advises startups on GTM strategy and infrastructure.

Article: Why Customer-centric GTM Strategies Win in Today’s B2B Landscape

Anthony Rotio, Chief Data Strategy Officer at GrowthLoop, brings deep data-driven marketing and strategy expertise. With a strong background in leading teams at Google, Wayfair, and Pega, Rotio has excelled in transforming data into actionable insights that drive growth and customer engagement. Passionate about leveraging technology to optimize business outcomes, he continues to shape innovative strategies in the ever-evolving digital landscape.

Article: Mastering First-party Data in a Privacy-focused Era

With 15+ years in product management and business strategy, Arvind Dutta leads global strategy for Microsoft Teams extensible experiences. Previously, he drove Dynamics 365 cloud migrations and held leadership roles at Fluke and Corning. An MBA graduate from Penn State, he’s passionate about CrossFit, sketching, paddleboarding, and mentoring future professionals.

Article: Why Marketers Should Lead the Generative AI Revolution

Bob Wambach, Vice President of Portfolio and Strategy at Dynatrace, is a visionary leader passionate about leveraging cloud, IoT, AI, and ML technologies to drive measurable customer success. With a proven track record in strategic innovation, he excels at aligning technology with business outcomes to deliver impactful results.

Article: The Golden Quarter Is Here for Retailers: Preparing for the Surge

Brandon Khoo, Product Lead for Session Replay at Amplitude, specializes in creating innovative solutions that enhance user behavior insights for better product experiences. With extensive expertise in product management, he has a strong track record of delivering impactful tools that help teams understand and optimize user journeys.

Article: The Art of Balancing: Feature Depth vs. Differentiation

Bruce Temkin, known as the “Godfather of Customer Experience,” is a pioneer in Customer Experience (CX), Employee Experience (EX), and Experience Management (XM). A trusted advisor to leading global brands, he specializes in simplifying complexity, forecasting trends, and driving human-centric transformation. Temkin is passionate about improving the world through human experience, disruptive technology, and positive change.

Article: The Crucial Balance Between Consistency and Flexibility in CX

Dr Cecelia Herbert is a Workplace Behavioral Scientist at Qualtrics, where she helps organizations globally create inclusive and high-performing workplaces. Focusing on employee feedback, she empowers companies to measure, understand, and act on employee experiences. Her expertise is in transforming workplace culture through data-driven insights, ensuring that workplaces work for everyone.

Article: Want a Thriving Workplace in 2025? Cut the Chaos

Cédric Chéreau is the Co-Founder and Managing Director of EagleAI, a company specializing in AI-driven, hyper-personalized loyalty solutions for retailers. With over 20 years of experience in retail analytics, he has supported leading retailers and FMCG companies across Europe and North America. Chéreau holds a Master of Science in Marketing from EDHEC and is passionate about driving digital engagement and customer loyalty.

Article: Navigating the AI Revolution: A Retailer’s Guide

Charles H. Ferguson is the General Manager and Corporate Development Lead for APMEA at G-P. He specializes in building high-performing teams and driving business growth across dynamic markets. With extensive experience in talent acquisition, sales acceleration, and scaling businesses, he has worked with major international companies, startups, and government entities. A global citizen fluent in multiple languages, Ferguson leverages his deep regional expertise and entrepreneurial background to deliver impactful results.

Article: How Technology Can Revolutionize Talent Acquisition in Singapore

Chris O’Neill is the CEO of GrowthLoop. He has over 25 years of leadership experience across global companies like Google, Evernote, Glean, and Xero. He specializes in scaling high-growth businesses and driving turnarounds in consumer and enterprise sectors. O’Neill has worked internationally, from Canada to China, and is known for his courage, humility, and grit leadership qualities. He also serves on the board of Gap Inc. and has extensive expertise in product development, business operations, and data-driven growth.

Article: GrowthLoop CEO Chris O’Neill on AI, Culture, and the Future of Marketing

Chris Sell is the Co-founder and Chief Product Officer at GrowthLoop, where he leads the development of data-driven software products that help businesses turn customer data into revenue growth. With a passion for leveraging the data cloud, Chris believes this technology will revolutionize how enterprise software is built and deployed. He has worked with major global brands to transform their data strategies and is at the forefront of the shift to data-driven applications for marketers.

Article: Composable CDPs: The Marketer’s Secret Weapon for Data-driven Success

David Joosten is the Co-founder and President of GrowthLoop, where he helps marketers drive growth through innovative data strategies. With a background in product marketing at Google, including work on AdWords and Android, David deeply understands data and marketing technology. He is passionate about transforming marketing teams into agile experimenters, enabling them to unlock insights and build data-driven customer journeys. Previously, he founded Metria Analytics and served as CTO of Crimson Advantage, and now leads GrowthLoop to bridge the gap between data clouds and growth platforms.

Article: Death of Third-Party Data: A New Era for Marketers

Davide Colla is the Founder and Creative Director at 150UP and Co-Founder of Viento Padel. With a unique blend of design and entrepreneurship, he builds brands from the ground up, focusing on creating strong narratives that resonate with audiences. Beyond his design work, Colla is passionate about nurturing future talent and bridging creativity with strategy. His entrepreneurial journey with Viento Padel highlights his ability to turn passion into business success.

Article: Designer Decodes the Future: AI, 3D & VR – Tools or End Goals?

Recognized as the “Global Voice of CX,” Dennis Wakabayashi has illuminated the Customer Experience (CX) sector for over 30 years. His deep insights have shaped the CX paradigm for global businesses, including industry powerhouses like FedEx, AT&T, and McDonald’s. Dennis’s acclaimed podcast, “CX in the Wild,” stands out for its authentic dialogues with CX visionaries worldwide.

Article: Building Lasting Customer Relationships in the Humanized Age of CX

Elizabeth Giuffrida is the Head of Product Marketing at iSeatz, where she leads the strategic direction and execution of new product introductions. With extensive experience in brand and product marketing, Giuffrida excels at crafting compelling positioning and branding strategies that drive customer satisfaction and business growth. Her ability to blend strategic vision with hands-on execution has made her a respected leader in enhancing customer experiences and supporting company growth across various industries.

Article: From Legacy to LaaS: The Evolution of Loyalty Programs

Franciska Dethlefsen is the Senior Director of Growth Marketing at Amplitude, leading user acquisition, activation, and monetization efforts. Previously, she was the Head of Growth at Iteratively (acquired by Amplitude) and built the marketing function at Snowplow Analytics. Dethlefsen also serves as a growth advisor for startups in the data and infrastructure space, helping founders scale from 0 to 1. With extensive experience in growth marketing, she is passionate about driving business expansion and innovation.

Article: Future of Growth Marketing: Insights from Franciska Dethlefsen

Greg Kihlström is a Speaker, Author, and Advisor at The Agile Brand. He is dedicated to helping brands create more value for customers through the intelligent application of technology. Focusing on customer lifetime value, he guides brands to stay agile and adapt to evolving conditions while maintaining core values. Kihlstrom emphasizes the importance of customer experience and the transformative role of Martech and AI in shaping the future of branding. His work centers on building strategies that drive sustained engagement, loyalty, and success for brands.

Article: Measuring CX for Success: Are You Missing the Mark?

James Ransome is the Principal at Futureworld, where he leads technology-driven solutions across CEEMEA to help financial institutions navigate the evolving digital landscape; with a foundation in banking and capital markets from PwC and extensive experience at Monitor Deloitte, he specializes in corporate venturing, product innovation, and digital transformation. Ransome is passionate about integrated critical thinking and works with business leaders to uncover opportunities and drive transformative projects. His commitment to innovation and growth shapes the future of businesses in a rapidly changing world.

Article: Customization vs. Efficiency: Can Banks Have Both in the Digital Age?

James Watkins is the Head of PR and digital marketing, specializing in targeted link building using content marketing and PR tactics to improve SEO performance and visibility. He is a CIPR Gold Award Winner and ‘Outstanding Young Communicator’ Finalist. Brighton SEO speaker. Skilled in Public Relations, Digital PR, SEO, Content Marketing, Sponsorship Activation, Digital Marketing, PPC, Copywriting, and Social Media.

Article: Don’t Worry, Links Are Here to Stay

Jan Sørensen is the General Manager of North America at Nosto, where he drives growth for the company’s SaaS and retail solutions. He has a proven track record in scaling international brands and specializes in US Go-To-Market strategies and team building. Soerensen is passionate about achieving functional excellence across sales, customer success, partnerships, and operations. Known for his hands-on approach and competitive nature, he thrives on collaboration and driving impactful results in dynamic environments.

Article: From Hype to Must-Have: How Products Are Stealing the Spotlight

Jean-Matthieu Schertzer is the Chief AI Officer at Eagle Eye Group, where he leads data and AI initiatives to revolutionize customer engagement in retail. He drives the development of scalable AI/ML-powered products and enhances the company’s data infrastructure. With a focus on delivering high-impact solutions, Schertzer ensures EagleAI’s products, like Personalized Challenges, yield impressive ROI for large retailers and grocery stores. As part of the senior leadership team, he helps shape the company’s AI strategy, accelerating the deployment of innovative products across the retail sector.

Article: How Predictive AI is Transforming the Retail Industry

Jeff Aaron is the GVP of Product Marketing at Juniper Networks, overseeing the global promotion of the company’s product suite, including its AI-Native Networking portfolio. Previously, he was Head of Marketing at Mist Systems (acquired by Juniper) and VP of Marketing at PernixData (acquired by Nutanix). With over 24 years in high-tech marketing, Aaron has held leadership roles at Silver Peak Systems, Airespace (acquired by Cisco), and Turnstone Systems. He began his career as a senior consultant at Ernst and Young, advising Fortune 100 companies.

Article: The NOW Way to Network Represents So Much More than Our New Ad Campaign

Jeff Zotara is the Chief Marketing Officer at arrivia, leading a dynamic global marketing team and driving the company’s growth. With 25 years of leadership experience, Zotara has played a key role in helping arrivia achieve over $1.3 billion in annual sales and secure its position on Travel Weekly’s Power List. He oversees marketing strategies across multiple business segments and product verticals, focusing on innovation, automation, and customer experience. Zotara has been pivotal in building arrivia’s best-in-class marketing tech stack and maintaining high-profile client partnerships with brands like American Express and Marriott.

Article: Is Your Redemption Program Meeting Consumer Needs?

Jeremy Balkin is the Founder of TodayPay, a fintech company pioneering Refunds as a Service. He is recognized as a thought leader in the fintech space and shares his expertise on emerging trends and innovative payment solutions. Through TodayPay, Balkin is shaping the future of how consumers manage finances and handle payments. His strategic approach aims to simplify financial transactions in an ever-evolving industry.

Article: TodayPay Reimagines Refunds: A Disruptive Approach to Financial Innovation

Jill Larson is the Senior Vice President of Product & Design at Ironclad Group, leading the design and development of innovative product strategies. With a strong background in creating user-centered solutions, she drives the company’s vision and execution of digital experiences. Larson has extensive expertise in product management, design, and user experience, helping to shape Ironclad’s growth and success. She is passionate about combining design thinking with technology to build impactful, customer-centric products.

Article: AI Will Breathe New Life Into Market Research

Joey Petracca is the Co-founder and COO of Chicory, a leading platform that connects digital recipes with real-world grocery shopping. With a strong business operations and strategy background, Petracca drives Chicory’s growth and operational excellence. His expertise lies in scaling businesses, managing cross-functional teams, and building partnerships within the grocery and food tech industries. Under his leadership, Chicory has helped brands and retailers better serve their customers through seamless e-commerce and grocery experiences.

Article: Recipe for Success: How CPG Brands Can Win in the Kitchen

Jonathan Moran is the Head of MarTech Solutions Marketing at SAS, where he blends unique messaging, compelling content, and impactful events to drive software revenue. With over 22 years of experience in B2B SaaS marketing, he has a proven track record of empowering sales teams through strategic marketing and market insights. Moran specializes in Martech, sales enablement, and positioning, helping companies stay ahead of market trends. Outside work, he enjoys playing guitar, doing DIY projects, and participating in sports, particularly NCAA football, NHL hockey, and PGA golf.

Article: Jonathan Moran on the Future of MarTech: AI, Data Privacy, and Emerging Trends

Joseph Michelli is the CEO of The Michelli Experience and a renowned expert in customer attraction, retention, and referral strategies. With a Ph.D. in Clinical Psychology, he combines human systems expertise with a passion for customer experience, helping businesses build loyalty through exceptional service. A New York Times #1 bestselling author of books like The Airbnb Way and Driven to Delight, Michelli is also a certified customer experience professional and a sought-after speaker on leadership and employee engagement. He is recognized as a top global influencer in customer service and experience.

Article: Bridge, Don’t Divide: Navigating Generational Customer Differences

Kate Miller is a seasoned healthcare marketing strategy and innovation leader with extensive experience driving transformative change in the healthcare sector. She specializes in developing customer-centric strategies that combine innovation and insights to enhance patient engagement and improve healthcare outcomes. Miller has a proven track record of leading high-impact marketing initiatives and fostering collaboration across teams to achieve business goals.

Article: Beyond Engagement Rates: How AI Is Revolutionizing Pharma Marketing

Lisa Loftis is a Principal Product Marketer at SAS with over 25 years of experience in CRM, CEM, and BI. She specializes in integrating data governance, quality, and marketing automation strategies to drive successful enterprise technology adoption across industries. With expertise spanning global consulting engagements, she has worked with leading organizations in the banking, insurance, and healthcare sectors. A frequent author and speaker, Lofits co-authored “Building the Customer-Centric Enterprise” and is a recognized leader in CRM and data-driven strategies.

Article: Cracking Tomorrow’s CX Code

Manu Pandey is the Vice President of Customer Experience at Swiss Re, where he drives growth and enhances customer experiences across the EMEA region. With expertise in artificial intelligence and business intelligence, Pandey has developed strategies that boost market penetration and revenue. He leads the deployment of innovative customer experience platforms and uses advanced data analytics to provide strategic insights, shaping global strategies and mitigating churn. His focus on excellence and financial performance has made him a respected technology and customer satisfaction leader.

Article: How Swiss Re is Navigating the Complex World of Reinsurance

Mao Gen Foo is the Head of Southeast Asia at Qualtrics, where he leads efforts to help organizations transform customer, employee, product, and brand experiences through data-driven insights. With a strong business strategy and customer experience background, Foo has a proven track record of driving regional growth and innovation. He excels in developing and executing strategies that leverage Qualtrics’ advanced technology to create measurable impact for clients. Passionate about creating value, he fosters customer-centric cultures and strategic partnerships to ensure long-term success.

Article: How AI Can Enhance, Not Replace, Customer Experience

Marie-Lou Penin, based in Stockholm at DanAds HQ, drives global marketing as Head of Marketing, leveraging her diverse expertise. She ensures DanAds stays ahead in self-serve solutions, collaborating closely with the commercial team. Highlights include global reach, dynamic growth, and hosting industry summits. Her background spans entertainment and tech, with a data-driven approach to success.

Article: Using AI and Data to Personalize, Not Invade

Mike Aoki is the President of Reflective Keynotes Inc., a Toronto-based training firm specializing in customer service and sales training. With over 20 years of experience, Aoki helps small to mid-sized businesses improve client retention, reduce escalations, and boost sales through customized training and keynote speaking engagements. He has worked with notable clients like Equitable Bank and Miele, and has been featured in major publications such as the Globe and Mail. Aoki’s expertise in contact centers and real-world examples make his workshops and speeches impactful and practical.

Article: Contact Centers Should Focus on Upskilling Agents for Tier 2 Roles

Mike Wittenstein is a global consultant, virtual speaker, and founder of Storyminers, specializing in helping CEOs of service enterprises drive 25–100% revenue growth. With over 25 years of experience across 24 countries, he combines strategic rigor with creative storytelling to align teams, simplify complexity, and unlock measurable results. Wittenstein has contributed over $2 billion in growth and is renowned for his human-centered approach to building compelling visions and actionable roadmaps. His expertise spans diverse industries, transforming brands and experiences for sustainable success.

Article: Creating Customer Journey Maps is Akin to Charting a Treasure Map

Moira Dorsey is the Head of XM Institute at Qualtrics, where she helps organizations accelerate success in experience management. With expertise in building high-performance teams, designing innovative strategies, and driving double-digit growth, she has guided Fortune 500 firms and startups through transformative initiatives. A former professional ballet dancer, Dorsey brings a unique blend of creativity and business acumen to her work, fostering impactful customer and employee experiences. She is passionate about leadership, coaching, and supporting the arts.

Article: What Happens After a Bad Experience

Oleg Fomenko is the Co-founder and CEO of Sweat Economy. He is an entrepreneur with mobile, telecoms, and consumer goods expertise. Renowned for transforming big consumer challenges into successful business ventures, he excels at securing funding, building high-performing teams, and forging impactful partnerships. With a track record of innovative leadership, Fomenko drives groundbreaking solutions that resonate with global audiences.

Article: How Sweat Economy Revolutionizes Customer Loyalty through Rewarding Physical Activity

Olga Guseva is a managing partner at Integria Consult and co-author of a book on customer experience. Guseva possesses expertise in international customer experience strategy and specializes in cultivating customer-centric culture transformation. She is an acclaimed international author, blogger, keynote speaker, and consultant. Notably, she is a recognized trainer by CXPA, holds the CCXP certification, is a member of CXPA, is a member of Executive Experience Consultants—an international consortium of C-level executive consultants—and holds an MBA and a PhD.

Article: “Automation Is Not the Goal, It Is Just a Tool,” Says Olga Guseva

Pablo Paz Hernandez is the Founder and CEO of Interactive Contact Center (ICC), bringing a wealth of entrepreneurial expertise across manufacturing, retail, IT, and call center industries. With a strong focus on customer service and business development, he created ICC to offer multilingual call center and BPO solutions while prioritizing employee well-being and above-market opportunities. Driven by a commitment to ethics and compassion, Hernandez leads ICC’s rapid growth through a people-first approach.

Article: Service in US Call Centers Need a ‘Ring’ of Greater Improvement

Phil Kippen, Global Industry GTM Lead for Telecommunications at Snowflake, is a visionary technology executive with over 25 years of expertise in network, cloud, and data architectures. Renowned for driving business growth and establishing new industry verticals, he excels in building adaptive, high-performing teams. A passionate innovator and mentor, Kippen has a proven track record of uncovering technology’s business value and guiding engineers and developers into executive leadership roles. He is a trusted advisor who fosters strong partnerships across all organizational levels.

Article: AI and Automation to Transform the Telecoms Industry and Impact Society

Priya Subramani, VP and GM for the CX Business Unit at Freshworks, is a seasoned leader specializing in product strategy, management, and marketing. With deep expertise in CX, SaaS, enterprise software, and eCommerce, she drives innovation and growth in customer experience solutions. Her extensive background spans supply chain and ad tech, making her a versatile force in shaping impactful product portfolios and strategies.

Article: 8 Top Contact Center Metrics You Need to Track for Exceptional CX

Raj Gummadapu, CEO of Techwave, is a visionary entrepreneur with over 20 years of experience in business consulting, technology, and digital transformation. Under his leadership, Techwave has grown into a global digital transformation powerhouse renowned for customer-focused innovation and people-first approaches. Gummadapu’s dynamic leadership style emphasizes trust, diversity, and sustainable growth while fostering cultural and community connections. With a strong foundation in finance and strategy, he previously held leadership roles at BearingPoint and Deloitte, driving transformative initiatives.

Article: How AI and Data Analytics Are Transforming Customer Experience

Raul Guillermo Amigo, a Futurist and Experience Designer, is a global innovator passionate about blending technology with storytelling to craft transformative experiences. Founder of UMUNTU CX DESIGN, Raul has partnered with global leaders like Google, Mastercard, and Samsung to create people-centered solutions. A prolific author and educator, he has co-authored with Dr. Philip Kotler and taught Design Thinking in over 20 countries. His work reflects resilience, creativity, and a commitment to shaping a future rich with possibilities.

Article: Designing the Future: From Design Foundations to Disruptive Innovations

Ricardo Saltz Gulko is a proven leader in driving customer value and revenue growth. Extensive experience in global service delivery, P&L management, and team development. Delivered significant financial impact at Oracle and Samsung. Passionate about building strong customer relationships and fostering a high-performing culture.

Articles: AI Transforms Employee Experience, Driving Customer Success; Why Customer Experience, Onboarding, and Design Aren’t the Keys to B2B Growth; Beyond NPS: Why Customer Feedback Needs a 360-Degree Revolution

Robert Coyne, Senior Vice President and Managing Director at Tealium EMEA, is a passionate leader with over 30 years of experience in the digital marketplace, spanning roles at SAP, Oracle, and MarTech leaders like Hootsuite. Renowned for building high-performing teams and trailblazing innovative strategies, Coyne thrives on empowering businesses to become customer-led enterprises. A motivational speaker and supporter of “Speakers for Schools,” he inspires future generations while balancing his love for rugby, cricket, and family life with his dog, Benji.

Article: How AI and Data Analytics Are Shaping a Customer-Centric Future

Tameem Iftikhar is the Chief Technology Officer at GrowthLoop, a seasoned entrepreneur, and a technology leader specializing in AI and machine learning. He co-founded Rucksack and Divebox and has worked as an engineer and developer with Symantec and IBM. Iftikhar holds a Computer Science degree from UC San Diego.

Article: Why Your Data Strategy Matters Now More Than Ever

Tvrtko Stosic is a Solutions Consultant in Avaya’s Presales Specialists group and helps companies take advantage of advanced technologies to improve their business processes and achieve better CX outcomes. He draws on deep knowledge of trends and best practices in the customer care and engagement industry and his expertise in the telecoms, finance, utilities, and retail sectors.

Article: How Predictive Analytics and GenAI Drive Hyper-Personalized CX

Vignesh Swaminathan is an experienced product leader with over 15 years of success in launching products that scale to millions of users. Having worked with Nasdaq-100 companies like Workday and startups across enterprise SaaS, consumer internet, and mobile apps, Swaminathan specializes in product strategy, team management, and end-to-end execution. With expertise in building and scaling cross-functional teams across multiple regions, he delivers high-impact solutions through agile methodologies and strong stakeholder management. His leadership fosters trust and drives consistent product success from discovery to launch.

Article: How Conversational AI is Revolutionizing Market Research

Vishal Sukheja is the Chief Product Officer at FirstHive, where he spearheads product management, roadmap, and go-to-market strategies for their Customer Experience platform powered by a Customer Data Platform core. With extensive cross-functional expertise in product development, management, and marketing, he drives 0-to-1 and scaling journeys for startups and established brands. Sukheja’s proficiency spans B2B and B2C marketing, digital strategies, and customer acquisition, backed by successful stints at Directi, TATA Communications, and Avotus. A founding team member at FirstHive, Vishal is dedicated to building impactful, customer-focused solutions.

Article: CDP vs. MDM: Optimal Data Solutions for CX and ROI