The tool, called AIR, lets Revolut’s 13 million UK users manage spending, investments, and subscriptions through simple conversational prompts.
Revolut has launched an AI-powered financial assistant for its more than 13 million customers in the United Kingdom, as the $75 billion challenger bank joins a growing wave of fintechs embedding conversational AI into everyday banking.
The tool, called AIR, is available free within the Revolut app and is designed to replace multi-step navigation with simple conversational prompts. Users can ask it for spending insights, track investments, freeze a lost card, manage subscriptions, or plan travel budgets. Revolut says personal data is never stored by third-party AI partners or used to train external AI models.
“We believe the era of navigating through endless tabs and menus is over. With AIR, we’re delivering a new level of money intelligence that’s both powerful and effortless. It’s not just an assistant; it’s a co-pilot that elevates everyday life, making financial management as easy and natural as sending a text. Crucially, Revolut customers also remain firmly in the driver’s seat, ensuring that money intelligence never comes at the cost of privacy,” said Julia Ponomareva, director and general manager of CX and AI product at Revolut.
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The launch places Revolut alongside a clutch of European fintechs racing to integrate generative AI into their products. Klarna uses the technology for customer service, while Bunq launched its own AI assistant in 2024. Danish challenger bank Lunar has said its AI-powered voice assistant will eventually handle around 75 percent of customer calls.
In the United Kingdom specifically, rival Starling Bank launched what it described as the country’s first agentic AI financial assistant last month, signaling that AI is fast becoming a competitive battleground among challenger banks.