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Martech
Adtech
Attribution
Campaign Orchestration
Customer Data Platform (CDP)
Email Marketing
CX
Contact Center
Conversational AI
Customer Service
CX Metrics
Loyalty
Personalization and Privacy
People
Research
Playbooks
Reports
White Papers
What to Read Next
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Contact center
Tag: contact center
News
SuccessKPI Launches AI Scoring and AI Traffic Forecasting
December 22, 2023
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HGS Launches Agent X
December 22, 2023
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8×8 Launches 8×8 Sales Assist
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Top US Contact Center Experts Reshaping Customer Service
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Zoom Launches Zoom Surveys
November 30, 2023
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Conversational Analytics Fuel Responsive, Adaptive Contact Centers
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Content Guru Expands Generative AI in Brain
November 20, 2023
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Eventsforce Launches a Mobile App for Event Planning
November 20, 2023
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Omilia Launches Agent Assist
November 9, 2023
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Cresta Launches Contact Center Generative AI Capabilities
November 8, 2023
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