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Amplitude Acquires Kraftful to Power AI Insights

MartechView Editors -
Amplitude acquires Kraftful to unify user behavior and feedback, embedding Voice of Customer AI to help teams build better products, faster.
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Boost.ai Launches AI Agent for Sage to Enhance Support

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Boost.ai partners with Sage to provide an AI-powered support agent, offering 24/7 service for Sage 50 Accounting users in Canada and improving customer experience.
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LoopMe Acquires Chartboost to Expand Mobile Advertising Reach

MartechView Editors -
LoopMe acquires Chartboost, a mobile ad platform, to strengthen its AI-powered brand advertising platform and expand its reach in the mobile app ecosystem.
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Syntheia Launches AI-Powered Virtual Assistant for SMBs

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Syntheia's AI virtual assistant transforms SMB inbound calls with advanced NLP and seamless integration, boosting satisfaction and cutting costs.
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Vida’s AI Voice Agents Get a ChatGPT-like Upgrade

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Vida integrates OpenAI's Realtime API, bringing ChatGPT's Advanced Voice Mode capabilities to its AI voice agents. Enjoy emotionally expressive, multilingual conversations with super low latency.
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Aprecomm, Synnefo Partner for All-in-One Broadband Management

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Aprecomm and Synnefo team up to deliver a unified platform for ISPs, merging CX tools with billing and network management for better satisfaction, efficiency.
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Airtel, Vonage Launch App for Streamlined Business Comms

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Airtel Business, Vonage launched Airtel IQ Business Connect, a unified communications app for Indian enterprises that simplifies customer engagement.
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Twilio Partners with OpenAI for Advanced Conversational AI

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Twilio integrates OpenAI's real-time API, enabling businesses to create natural AI voice interactions, enhancing customer experiences, and boosting efficiency.
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Waanee AI Partners with Infosys for Enhanced Communication

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Waanee AI's IVA solution integrates with Infosys' business systems to streamline operations and improve enterprise communication efficiency.
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Sobot’s AI Agent Gets a Major Upgrade

MartechView Editors -
Sobot is set to launch its upgraded AI Agent in September. The AI Agent offers advanced features, including voice calling, email ticketing, and enhanced language understanding. It's designed to provide a more humanized and efficient customer experience.
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