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Martech
Adtech
Attribution
Campaign Orchestration
Customer Data Platform (CDP)
Email Marketing
Mobile and App Marketing
CX
Contact Center
Conversational AI
Customer Service
CX Metrics
Loyalty
Personalization and Privacy
People
Research
Playbooks
Reports
White Papers
What to Read Next
Linkedin
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Customer service
Tag: customer service
News
StockX Report: Investing in Anti-Counterfeiting and Trust
April 23, 2024
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Workato Teams with AWS to Boost Customer Success
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Cloud Next ’24: Google Gemini Chatbots for Customer Service Are Coming Soon
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Orbee Integrates Car Wars Voice Data for Shopper Profiles
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“Automation Is Not the Goal, It Is Just a Tool,” Says Olga Guseva
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Contact Center
Demystifying Contact Center Metrics: A Guide to Boosting Customer Satisfaction
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European Retailer Cuts Checkout Drop-off by 48% with Live Exit Intent Prediction
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Qreli.com Launched to Replace Outdated Web Forms
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Contact Center
From Contact to Knowledge Center – What’s Next?
March 11, 2024
People
TodayPay Reimagines Refunds: A Disruptive Approach to Financial Innovation
March 5, 2024
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