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Wednesday, April 22, 2026
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CX

Shift4 Launches AI-Powered SkyTab Website Builder

The launch of SkyTab’s online ordering and reservations systems aims to deliver a seamless customer experience.  Shift4, an integrated payments technology provider, has launched SkyTab...

Cracking Tomorrow’s CX Code

Data-driven marketing secrets: Decode customer journeys, understand data governance, and overcome cultural hurdles for a customer-centric future. Lisa Loftis, Principal Product Marketer at SAS, boasts...

UrbanStems Raises $5M Series C Extension Funding

The capital fuels the company's growth strategy as it expands same-day delivery service to new cities across the U.S. UrbanStems, a floral gifting company, announced...

Holiday CX: Returns, Crucial and Conclusive

The last thing retailers should do is make gift recipients feel guilty for making a return, according to experts. The holiday season brings a surge...

Genesys Cloud Achieves StateRAMP Authorization

Through these certifications, Genesys is making it easier for U.S. state and federal agencies to access the latest cloud and AI technologies to improve...

NICE Advances AI-Driven Customer Experience

This release further enhances NICE’s leadership gap with unique capabilities that allow organizations to succeed and compete in the digital era. NICE  announced the launch...

Liberty Travel Partners with Affirm

When booking trips with an expert travel consultant, approved Liberty Travel customers can choose to pay over time with Affirm and split the total...

MediaPlatform Optimizes Live and On-Demand Video Delivery

Citrix customers further optimize their delivery capabilities using MediaPlatform Edge eCDN software. MediaPlatform announced re-certification of its product suite to operate across Citrix Virtual Desktop,...

Gr8 Experience, Tatler Asia Launch Experience Division, Tatler X

Other adventures that are currently offered through Tatler X include unique access to Fashion Week 2024 and GR8's exclusive Monaco Grand Prix experience. GR8 Experience...

Glance Guided CX Now Available on Genesys AppFoundry

The Glance Guided CX platform can launch immersive experiences from channels, such as voice, chat, and messaging, and enables agents to see what their...

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