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LG Ad Solutions to provide Nielsen with ACR data for TV Measurement

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Nielsen will access ACR data from LG Ad Solutions and provide Nielsen ONE Ads Measurement and co-viewing Metrics for Campaigns on LG TVs. Nielsen, a...
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Renovus Capital sells Portfolio Firm InflowCX

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Renovus worked closely with company's management team to establish InflowCX as an industry-leading contact center and customer experience consulting firm. Renovus Capital Partners, a lower...
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Sinch launches Mailgun Optimize and Mailgun Validate

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Mailgun Optimize and Mailgun Validate work seamlessly with Mailgun Send to ensure delivery and deliverability. Sinch, providers of the Customer Communications Cloud, launched Mailgun Optimize,...
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ZapScale announced Exclusive Black Friday Sale

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The platform is designed to help businesses understand their customers better, predict churn, and take proactive measures to ensure customer success. ZapScale, a customer success...
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Zoom launches ISV Exchange Program with Verint

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The announcement makes the Verint open platform available to Zoom customers through Zoom for the first time. Zoom Video Communications is launching the ISV Exchange...
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Vista Equity partners to acquire EngageSmart

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EngageSmart is being acquired by an affiliate of Vista Equity Partners for $4 billion. EngageSmart, a provider of vertically tailored customer engagement software and integrated...
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Seismic’s Fall 2023 Release adds Generative AI

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Seismic Aura Copilot combines generative AI with Seismic data and business context. Seismic introduced its Fall 2023 product release, which brings generative artificial intelligence-powered capabilities...
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SurveyMonkey launches Build with AI

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Build with AI is a survey creation feature powered by OpenAI's generative AI. SurveyMonkey, a provider of online surveys and forms, launched Build with AI,...
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SAP debuts CX Generative AI Capabilities

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The new capabilities can be applied across the entire SAP CX portfolio. SAP introduced generative artificial intelligence capabilities across the SAP Customer Experience portfolio, including...
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InteliGems Labs unveils Odyssey LLM

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Odyssey retains sensitive data in-house, shields proprietary insights, and thwarts breaches. InteliGems Labs has released Odyssey, a private large language model (LLM) that enables businesses...
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