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Friday, September 11, 2026

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The Metric That Mattered Most This Prime Day Wasn’t Revenue

An analysis of Prime Day 2026: why record revenue masked shrinking margins, and how the most profitable brands used real-time monitoring and agentic pricing to protect earnings as costs rose.

Too Much Data. Not Enough “Why.”

AI-powered conversation intelligence is helping marketers move past what happened to why customers didn't buy — and what to do about it.

CMOs Shift Budgets Toward Digital Growth: Gartner

Gartner finds CMOs are increasing spending on digital media and customer acquisition, while consumer skepticism toward AI-generated content continues to grow.

Why More Marketing Data Isn’t Delivering Confidence

Mike Juhas explains why more marketing data isn't improving confidence and how outcome-based measurement can help marketers prove business impact.

AI Should Remove Friction, Not Human Connection

Talkdesk's VP of AI, Pedro Andrade, on what's actually changed in contact center AI, the Klarna lesson, and why deployment strategy beats technology every time.

Your AI Chatbot Knows More Than Your Marketing Team

Attractions using AI agents are sitting on a goldmine of visitor intent data. Franklin Park Conservatory shows what happens when you actually listen.

HubSpot’s Aja Frost on Marketing in the Age of AI Search

HubSpot's Aja Frost on why the website is now the last stop on the buyer journey, what AI has done to paid media, and the tension of selling AI to marketers.

AI Ads Will Win Only If They Earn Consumer Trust

A new survey finds consumers are open to AI advertising but expect brands to prioritize trust, transparency, and context over aggressive targeting.

How Long Will Marketers Settle for Opacity in Programmatic?

Dataline's chief executive argues that ad buyers have tolerated programmatic's opacity for too long, and that Trade Desk's new payment model won't fix it.

How Brands Turned the World Cup Into a Cultural Play

The top 5 brand campaigns of the 2026 World Cup — from Adidas to LEGO — show how marketers are trading hard sales for cultural immersion.

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