Invoca also introduced Topic Explorer and GPT Call Analysis as part of Invoca Labs, along with several other AI innovations.
Invoca, a provider of conversation artificial intelligence for marketing and sales, has enhanced its Signal AI suite and introduced Signal AI Studio, a solution that empowers businesses to create custom AI models that automatically unlock insights from phone conversations.
“Businesses are getting inundated with claims of AI’s vast promise, but few solutions have made a meaningful difference in helping companies grow revenue,” said Nathan Ziv, Senior Vice President of Product at Invoca, in a statement. “With Signal AI, you don’t need to be a data scientist to unlock the power of AI. Now, any user can drive revenue by unlocking breakthrough insights from the buying journey, especially the moment of truth where consumers make critical purchase decisions. AI models custom-trained for your business deliver the most accurate insights, and now with Signal AI Studio, marketing and contact center teams can create them faster than ever.”
With Signal AI Studio, businesses can train custom AI models to detect insights from every customer conversation. Revenue teams can optimize marketing spend and agent performance by surfacing previously unknown insights.
