Join BFSI leaders at CX NXT London! Learn how AI, personalization and data can elevate customer experiences and unlock business success.
CX NXT BFSI Summit announces a strategic media partnership with MartechView, a global digital publication dedicated to technologies impacting the marketing and customer experience function. This partnership aims to amplify the upcoming CX NXT BFSI summit in London on May 7th, 2024, and empower banking and financial services institutions to drive customer satisfaction and revenue growth through superior CX strategies.
The need for transformation
The financial services landscape is changing rapidly, with evolving consumer expectations and disruptive technologies pushing traditional players to adapt or risk losing ground. While customer experience is a key differentiator, many banks struggle to build effective CX strategies and leverage technology for improved customer satisfaction.
CX NXT – BFSI Summit: Addressing industry challenges
Following its successful London edition in 2023, CXM Today is hosting the 3rd global edition of CX NXT BFSI, especially designed to address the unique challenges and priorities of the BFSI industry. The summit will provide CX leaders with actionable insights, practical strategies, and the latest technology trends to elevate customer experiences and drive business success.
Key highlights
- Compelling Data: The summit will showcase data-driven insights on customer behavior, technology adoption, and its impact on revenue and operational efficiency.
- Expert Insights: Renowned leaders from institutions like Deutsche Bank, NatWest Group, and YuLife will share their expertise through keynote presentations and interactive sessions.
- Technology Focus: The summit will explore the potential of AI, chatbots, and advanced automation to enhance CX and operational effectiveness.
- Practical Strategies: Attendees will gain valuable knowledge on CX measurement, personalization strategies, and regulatory compliance in the financial sector.
As a media partner, MartechView will leverage its extensive network and industry expertise to:
- Disseminate key takeaways and insights from the summit to a wider audience ● Facilitate discussions and collaborations between CX leaders and technology partners
- Share the latest in technology solutions for the BFSI industry to achieve its customer experience goals
This partnership between the CX NXT BFSI summit and MartechView underscores their shared commitment to empowering BFSIs with the knowledge and tools needed to achieve CX excellence. The CX NXT BFSI summit promises to be a valuable platform for driving positive change in the financial services industry by bringing together industry leaders, technology experts, and cutting-edge insights.
For more information and registration, please visit the CX NXT BFSI summit.
