News

QuestionPro strengthens its CX offerings by acquiring Cmiles CX. This integration brings real-time feedback and social media analysis for a holistic view of the customer journey.

EY's Consumer Products and Retail Executive Pulse reveals a gap between perceived and actual AI maturity. While many executives believe their companies are AI-advanced, investment and implementation lag behind. Supply chain and data remain key focus areas.

H Mart, the largest Asian-American supermarket chain, has partnered with VTEX and VML to modernize its ecommerce platform. The new platform offers enhanced shopping experiences, improved efficiency, and greater control for the retailer.

Independent websites are booming in the cross-border e-commerce landscape. Shoplazza's innovative platform empowers businesses to build and grow their online stores with ease, leveraging AI and advanced tools to thrive in the competitive market.

The Harris Poll, powered by Stagwell, acquires BERA to revolutionize brand management with AI-driven predictive analytics. This strategic move enhances Harris Quest's platform, offering clients unparalleled insights and data-driven decision-making.

HubSpot's June 2024 update empowers managers and admins with better data management, automation, and workflow tools. Boost sales efficiency and streamline operations with the latest features.

Lucidea rebrands SydneyEnterprise as SydneyDigital, offering a suite for managing both physical and digital library assets in a single platform.

Sharpen Revolutionizes Customer Service with Usable AI! Its easy-to-use AI platform empowers agents, boosts efficiency, and personalizes customer interactions.

Forget Celebrity Endorsements! Gen Alpha Values Tech Brands and Educational Content. New Razorfish report explores Gen Alpha's brand preferences and marketing strategies to reach them.

Kantar Report: Unlock Brand Growth with Meaningful Differentiation and Presence. Data shows strong emotional connections and consistent brand presence drive sales.