News

Level AI introduces Naviant, an AI virtual agent for human-like customer conversations, driving operational excellence and continuous CX improvement.

Cresta's new AI Agent automates complex customer conversations across all channels, preserving context and delivering human-like, personalized experiences for efficient resolution.

AdTech firm Utiq achieves over 55M consented users and 26 Telco partners, solidifying its privacy-first, deterministic ID solution in Europe.

esbconnect and Mdeg merge data to form ideoOS: UK's largest independent deterministic data provider: powering ID resolution and brand audience targeting.

FairPrice Group and Google Cloud launch "Store of Tomorrow," using AI and cloud tech to enhance customer experience and optimize operations.

WPP rebrands GroupM to WPP Media, unifying its network and leveraging $300M+ AI investment for client growth in the evolving digital landscape.

Celsius broadens its appeal beyond athletes with new "Live. Fit. Go." campaign, targeting diverse active lifestyles for global growth.

Amplified's human attention data integrates with Smartly's AI, enabling smarter ad planning for higher engagement and better ROI.

Uniphore unveils AI-powered Marketing Agents to help teams segment audiences, access data instantly, and boost campaign efficiency by up to 50%.

RedBird Capital agrees to buy the Telegraph for £500m, aiming to expand globally, invest in tech, and end years of uncertainty over the paper’s ownership.