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TELUS Digital to Debut Agentic AI at Adobe Summit

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The Adobe Gold Partner aims to solve the "activation gap," using real-time orchestration to move customer insights from transcripts to personalized web experiences in...
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Southwest Taps New Executives to Modernize Digital Journey

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The Dallas-based airline also appoints Nandika Suri to oversee the Rapid Rewards loyalty program, signaling a shift toward tech-driven customer retention.
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Lenovo, Konecta Target IT Outsourcing with New AI Workplace Alliance

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The partnership seeks to overhaul internal corporate support by applying consumer-grade customer service standards to the global enterprise workforce.
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HubSpot Debuts AI Tools to Reclaim Shrinking Search Reach

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Moving beyond generic LLMs, the CRM leader integrates "Answer Engine Optimization" and autonomous prospecting to combat a 27% drop in traditional search traffic.
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Gupshup Debuts Superagent to Automate the Path to Profits

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Moving beyond simple chatbots, the new autonomous "full-stack" agent aims to handle everything from infrastructure provisioning to transaction processing.
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WunderKind, Attain Team Up on Purchase Data Ads

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The deal puts permissioned transaction data at the heart of ad activation — and an early retail campaign claims $3.1 million in attributable sales as proof of concept.
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ServiceNow Makes AI Standard Across All Products

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With its new Context Engine and open developer tools, the enterprise software giant is betting that unified AI infrastructure will outpace a market crowded with patchwork solutions.
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Optimizely’s Opal University Draws 1,500 Sign-Ups

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Free certification program signals a turning point in how enterprise marketing teams are moving from AI experimentation to real-world, scalable adoption.
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Meta Set to Overtake Google in Global Ad Revenue

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For the first time, Google's decade-long dominance of digital advertising faces a concrete challenge — and eMarketer says the numbers tell the story.
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Zultys Launches AI Receptionist and Real-Time Call Insights

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The business communications provider is rolling out transcription, sentiment analysis, and a 24/7 AI voice agent as part of its biggest platform update yet.
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